Boston Logan Airport

Travel Tidbits: private screeners & fish

TSA LINES

Later this month, the Transportation Security Administration (TSA) was scheduled to send out requests for proposals (RFPs) for private security screening firms to replace federal screeners at Sacramento International Airport (SMF) in California and Orlando-Sanford International Airport (SFB) in Florida as part of the Screening Partnership Program (SPP). The contract for private screening services at San Francisco International Airport (SFO), which was one of the first airports to be part of the program, is also going out for re-bidding.

Sixteen airports are currently part of the program, which was set up under the Aviation Transportation Security Act (ATSA) of 2001 and requires private contract companies approved by the TSA to adhere to the agency’s standards.

Some airport administrators believe private screeners do a better job than their federal counterparts but, as you might imagine, the union that represents federal TSA employees – the American Federation of Government Employees (AFGE) – isn’t too happy with the prospect of some of its members possibly losing their jobs.

In California, the union has been lobbying against the move to have Sacramento International Airport join the Screening Partnership Program and on Tuesday the Sacramento County’s board of supervisors voted to back out of the program.

BOS LEGAL SEA FOOD

Meanwhile, at Boston’s Logan International Airport (BOS), which has been the site of some 787 Dreamliner problems, there’s some news on the fish front:

On Wednesday, January 9, Legal Sea Foods, which has been a welcome dining amenity at the airport for almost twenty years, is moving the first of its four airport restaurants from its pre-security location in Terminal C to a new, snazzy post-security spot that will serve breakfast, lunch and dinner.

The new restaurant has a fish sculpture at the entryway, a digital board displaying flight information, a 54-person dining room and a 27-seat bar with stools designed to store carry-on bags underneath.

Boston Logan Airport extends free ride program

Good news for budget-conscious travelers planning on taking public transit into town from Boston Logan International Airport.

The airport has decided to extend through September a program that provides free Silver Line express bus service from the airport to Boston’s South Station, which is the connecting point for the MBTA’s Red Line rapid transit system.

As I reported in June (How to get a free public transit ride from the airport), the airport originally planned to test the free-ride program for 90 days to see if it could heighten awareness of public transit options to and from the airport, reduce strain on maxed-out parking structures and improve the flow of traffic out in front of the terminals.

Evidently the program is going well.

How to get a free (public transit) ride from the airport

(Here’s my June “At the Airport” column for USA TODAY)

 

Want a free ride to town from the airport? In Boston this summer, you’ll get your wish.

In what is apparently a first for a North American airport, Boston Logan International is waiving the $2 fare for all passengers who ride the inbound Silver Line bus from the airport to South Station in downtown Boston. From there, the transfer to the subway – known as the “T” – is free.

The clean-fuel Silver Line buses have been in operation since 2005, have room for luggage and make the trip in from the airport in 20-40 minutes (depending on which terminal you board at), a bit longer than it takes to drive.

The 90-day, free-ride pilot program, called “On Us,” should be a hit with many of the city’s summer visitors, who might otherwise pay $25 or more for a cab ride into the city. But a major goal of the program is to convince locals to switch to the bus and stop paying to park their cars in the airport’s central garage.

At first glance, that part of the program seems a bit counter-intuitive. “Parking is a critical revenue source for North American airports,” said Debby McElroy of Airports Council International-North America (ACI-NA), an airport trade group. In fact, according to the organization’s 2011 Airport Concessions Benchmarking Survey, parking accounts for 42% of non-aeronautical revenue at airports. “These funds allow airports to modernize facilities, which ultimately benefits travelers,” said McElroy.

So why would Logan Airport decide to spend close to $300,000 to subsidize free bus rides for three months and encourage customers to leave their cars – and their cash – at home?

The answer is space, and not enough of it.

Sprawling airports in Denver and Dallas/Fort Worth sit on vast tracts of land beyond or between urban centers, but Logan has a very small footprint – just 1,700 acres – and is only three miles from downtown Boston. And while the airport’s passenger numbers keep growing (BOS expects to serve close to 30 million passengers this year), due to a regulatory cap limiting commercial parking, space at the airport’s central garages cannot.

The bottom line, is that “Logan cannot build new garages to meet demand,” David S. Mackey, Massport’s Interim CEO & Executive Director said in a statement. (Massport, the Massachusetts Port Authority, owns and operates Boston Logan Airport).

Instead, Logan has been trying to wean passengers from driving to the airport. In March, the daily parking rate in the central garage was raised $3, to $27. At the same time, the daily parking rate at Massport’s suburban lots was lowered to $7, down $4.

The Silver Line “On Us,” pilot program is the next step in that weaning. As part of the effort to reduce curb congestion and bulk up high occupancy vehicle (HOV) usage, the airport has hired and placed extra staff outside the terminals to explain the program to passengers. “We’re collecting information and counting the boardings and the loads at the bus stops at each terminal,” said Carl Leiner, Massport’s deputy director of economic planning and development. “There are people with stop watches calculating the dwell times, which is the amount of time people spend waiting for the bus.”

While no other airports are jumping to match Logan’s free-ride offer just yet, many are watching closely.

“We applaud Logan’s efforts and the fact their parking is full,” said Perry Cooper, spokesperson for Seattle-Tacoma International Airport, which has a 13,000-space parking garage. “We have not reached a point where we are filling our garage regularly. However, we have been working to encourage light rail use with discount parking offers for sporting events to relieve the traffic and parking problems downtown.”

With 25,000 parking spaces on property, Los Angeles International Airport doesn’t have a parking problem either, but, as part of a longstanding emissions reduction program, it does operate express “FlyAway” shuttle buses to Van Nuys and Union Station (Fare: $7), Westwood (Fare: $10) and Irvine Station (Fare $25).

Miami International Airport (MIA) isn’t reporting a parking crunch either. But while “a good portion” of airport revenue does come from parking fees, airport spokesperson Marc Henderson says the airport is delighted that, since it began operating in December 2010, more than a million people have used the Airport Flyer Express bus that goes to Miami Beach and downtown Miami. The bus has luggage racks, free Wi-Fi and makes the trip in 35 minutes.

“It’s a good way to get people down to the beach who may not want to rent a vehicle and deal with parking,” said MIA spokesperson Marc Henderson. “At $2.35 each way, the service is inexpensive. And it’s done well,” he said.

The 90-day, free-ride pilot program, called ‘On Us,’ should be a hit with many of the city?s summer visitors, who might otherwise pay $25 or more for a cab ride into the city.

Moving people out of cars at the airport can be a challenge. While there is a local bus route in Houston that serves the George Bush Intercontinental Airport, in August 2011, the Metropolitan Transit Authority decided to cancel express bus service to the airport “because of low passenger numbers,” said airport spokesperson Darian Ward.

 

Back in Boston, airport spokesperson Matthew Brelis says while “no determination has yet been made,” passengers may find that the free bus rides from Logan into town extend past the 90-day test period. Brelis says that “improving curbside traffic flow and reducing parking congestion” is the main reason the airport is offering the free rides, but “if passengers are thrilled with the service and delighted that it’s free, it’s icing on the cake.”

Photos courtesy Boston Logan Airport

 

Sailboat delays flights at BOS; birds invade PHL

Courtesy UW Digital Collections, via Flickr Commons

In the past, flights have been delayed and airport runways closed by everything from weather, turtles on their way to lay eggs  and a flamingo named Ringo.

But on it’s Facebook page Monday, Boston Logan Airport alerted travelers that delays were being caused by a sailboat…

An unmanned 37-foot sailboat broke free from its Winthrop mooring and ran aground off Runway 27, resulting in a closure of Runway 9 for departures. As a result, planes are taking off and landing on Runway 4R and flights arriving and departing Logan may experience delays. Crews are working to free the sailboat.

An hour later, the airport posted a status update:

Runway 9 is back in use; the mast of the sailboat is no longer an obstruction to aviation.

Diversions of a different kind are now taking place at Philadelphia International Airport.

The Academy Takes Flight,” is an exhibit featuring 54 bird mounts from the ornithological collection of more than 200,000 bird specimens at the Academy of Natural Sciences at Drexel University.

Passengers can not only see the birds – they can hear them: buttons activate bird calls from 6 distinct species: the Lyrebird, Rufous Hornbill, Lesser Racket-tailed Drongo, Cooper’s Hawk, Great-horned Owl, and Laughing Kookaburra.

Find the birds on the walkway between Terminals C and D through November, 2012.

I spy an iStore at Boston Logan International Airport

iStore opens at Boston Logan International Airport

Looks what’s (unofficially) opened up in Terminal C at Boston Logan International Airport: the first US iStore Boutique.

Said to be the first of its kind in the United States, this Montreal-based shop already has outlets in the Montreal, Edmonton, Toronto and Vancouver airports (and maybe Calgary – the website says “2012”) and stocks all manner of Apple products as well as other brand-name items from InCase, Skullcandy, Monster, iLuv, and Sennheiser.

This and 13 other new Terminal C shops will have their grand opening on Thursday.

Moonlighting chefs at Boston’s Logan Airport

It’s not unusual anymore for highly regarded local restaurants or well-known chefs to open eateries in airports.

Boston’s Logan International Airport does this with a twist: at the Dine Boston restaurant, located pre-security in Terminal E, the Dine Boston Visiting Chef Program showcases dishes created by a rotating team of New England chefs. The featured dishes change every three months.

Next up in the “moonlighting chef” series is Richard Garcia, the executive chef at 606 Congress, the restaurant at the Renaissance Boston Waterfront Hotel, where the menu features modern farm cuisine with regional influences using a lot of ingredients from farms in Massachusetts, Vermont and New Hampshire.

For the Dine Boston program, Chef Garcia chose a New England Artisan Cheese Plate and main courses of braised Hampshire pork shanks with butter beans, orange gremolata and fennel or Atlantic Hook Line Caught Haddock with white bean & chorizo stew, yogurt cheese and dill. The featured dessert is warm organic chocolate ganache cake with candied beets and vanilla bean ice cream.

Sound tasty? As an added bonus, passengers who choose to eat at Dine Boston before going through security can request a special pass that allows them to use the security-line ‘shortcut’ usually reserved for frequent fliers.

Stuck at the airport? Smart Money banks on fun

In response to my At the Airport column in USATODAY.com last week: How the airport experience has changed since 9/11, I got a couple of calls from folks at Smart Money who were also pondering then and now changes.

Quentin Fottrell, one of Smart Money’s Pay Dirt bloggers, wanted to know if there was anything fun to do at airports.

I put down my coffee and rattled off some of my faves, starting with the Chinese, Japanese and Hawaiian gardens at Honolulu International Airport.

 

Based on our chat, here’s how Fottrell wrote up the five other airport diversions we talked about for his Pay Dirt post:

 

“Palm Beach International Airport: Practice Your Golf

Operated by hospitality firm HMS Host, the airport provides an indoor putting green and, for $3, you can walk away with a souvenir golf ball.

Boston Logan Airport: Make Your Own Sundae

The MooBella vending machine makes Sundaes in 30 seconds. You can choose from 12 flavors on the touch screen. They’re at Terminal C near the Back Bay Café and Lean & Green food store.

Chicago O’Hare International Airport: Workout at the Gym

For $15, take a workout in the Hilton Hotel gym, which is attached to the airport, or relax in the sauna and steam room, or have a dip in the pool. AirportGyms.com has details of similar offers.

San Francisco International Airport: Visit the Museum

On Level 3 of the International Terminal, there are free exhibitions on vintage televisions and a photography exhibition on the San Francisco Seals Baseball Team from 1903-1957.

Portland International Airport: Take Your Bike Apart

After you’ve taken the cycle track to this airport, you can use the tools and facilities at this area near the Lower Terminal roadway to take apart your bike so you can bring it on the airplane.”

Thanks, Quentin!

Flu shots now available at Boston Logan Airport

Busy in Boston?  Too busy to get a flu shot? If you’re heading to Boston Logan International Airport you can now get a flu shot for $25 at a flu shot kiosk set up in the pre-security area of Terminal C.

FLU SHOT POSTER 1960s

In the next few weeks, flu shot kiosks at Logan will also pop up in the post-security areas of Terminals A, B. and E.   They’ll also be offering the H1N1 vaccines when they become available.

FLU POSTER SPITTING

As the flu season marches on, more airports are deciding to join the trend and offer flu shots in the terminals. So this year, too much traveling is no excuse for getting sick.