It’s taken several years, but on Wednesday the US Department of Transportation (DOT) issued a final rule requiring airlines to promptly provide refunds to passengers when flights are canceled or significantly changed; when bags are delayed and when other purchased services are not provided. Before this, refund policies differed from airline to airline. And that […]
It’s taken several years, but on Wednesday the US Department of Transportation (DOT) issued a final rule requiring airlines to promptly provide refunds to passengers when flights are canceled or significantly changed; when bags are delayed and when other purchased services are not provided. Before this, refund policies differed from airline to airline. And that […]