Resolved to fly more in 2020? How to keep your stuff.
In 2019, airline passengers tried to take hundreds of thousands of prohibited and banned items through airport security checkpoints in the United States.
Transportation Security Administration officers found hatchets, inert grenades, fireworks, firearms (most of them loaded) and so many knives that the TSA doesn’t even keep a count.
Instead, the agency boxes them up, weighs them and hands pallets of knives and other “voluntarily abandoned” property over to state agencies to be sold as surplus property.
TSA officials say passengers who don’t want to leave a banned item behind at the checkpoint have a few options:
If the item is approved for checked baggage, a passenger can put the item in a carry-on bag and go check it in or ask the airline to retrieve an already checked back and put the item in there.
Another option: Airport Mailers and some other companies have kiosks set up near security checkpoints at many airports where travelers may package up items and pay to mail them home.
But it’s not just items on TSA’s “no fly’ list that get left behind at airports.
Each month, TSA also collects and catalogs 90,000 to 100,000 other items that are perfectly legal to travel with, but which are inadvertently left behind at airport checkpoints by harried and distracted travelers.
Those items range from scarves and sunglasses to laptops, smartphones and some odd “How did they forget THAT?” items such as bowling balls, violins, gold teeth and urns and boxes filled with human cremains.
On a post-holiday tour of TSA’s Lost & Found room at Reagan National Airport, we spotted plenty of those items, as well as multiple bags filled with left behind IDs.
We also saw shelves lined with ballcaps, CPAP breathing machines, winter coats, car key fobs that will cost $200 or more to replace, car seats, canes and fully packed carry-on bags.
It’s easy to see how hats and scarves get left behind in the bins, but what about laptops, entire carry-on bags and other essential items?
Besides the “people are in a rush,” factor, TSA spokeswoman Lisa Farbstein has some theories:
“When it comes to laptops, many brands are grey and the same color as the checkpoint bins, so it can be easy to overlook your laptop,” says Feinstein. “Also, if a bin has an advertisement in the bottom, travelers’ eyes may be drawn to the ad and cause them to miss the driver’s license and keys still in the bin.”
The number of bins people use may also contribute to the pile-up in the Lost & Found. If you’ve scattered your stuff across multiple bins (coats here, electronics there, a flat laptop and an ID in another bin), you may overlook items in the last bin as you rush to take your stuff out and stack up the used bins.
The pile of canes?
“It’s not that we have so many miraculous recoveries at TSA checkpoints,” says Farbstein, “I think attendants and family members helping wheelchair users who also have canes often forget to pick up the canes once they’re through the checkpoint.”
Keeping your stuff out of Lost & Found
TSA keeps items left behind at security checkpoints for a minimum of 30 days and posts phone numbers on its website where travelers can contact the Lost & Found department at each airport.
(Keep in mind that airports and airlines will have their own lost and found procedures for things left in the terminals and on airplanes.)
To improve your chances of getting your stuff back – or not losing it in the first place – Farbstein offers these tips:
- Tape a business card or some other form of ID to your laptop or smartphone. “So many models are alike, so this can make all the difference in getting yours back,” said Farbstein.
- Before you get to the checkpoint, or while you’re standing online, take time to consolidate all your miscellaneous items (i.e. scarves, hats, gloves) and take everything out of your pockets (keys, phones, wallets, etc.). Instead of putting small items in a bin, put them in your carry-on in an extra plastic bag you’ve packed just for that purpose. If you don’t put loose items in the bin to begin with, you eliminate the chance of leaving anything in the bin on the other side.
- Pay attention to everything you put in the bins, including things that may have a high emotional value. “A laptop may cost thousands of dollars, but I can assure you that an old beat-up stuffed animal that a child has left behind is valuable to the parent who is now dealing with a crying child,” says Farbstein.
Help is on the way
Looking forward, as part of a $96.8 million contract awarded last year to Smiths Detection, in 2020 most large and major airports in the United States will be getting computed technology 3D X-ray scanners at the checkpoints. This new machinery will allow travelers to keep their electronics in their carry-on bags and reduce the chance of so many laptops and other gadgets getting left behind.
(My story: “How to avoid leaving stuff behind at the TSA checkpoint” first appeared on CNBC in a slightly different version)