After running a test of the program in several cities, American Airlines has decided to make is official:
Passengers traveling with just one small carry-on that will fit under the seat in front of them will now be allowed to board earlier than other customers – before Group 2.
The program was tested in Austin, Baltimore, Denver, Fort Lauderdale, Kansas City, Mo.,Minneapolis-St. Paul, and Washington-Dulles and the airline expects this new policy to speed up average boarding times.
No doubt it also expects to hear some whining from customers in Group 2 who will now have to board a bit later in the process.
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