Well, here’s an airport moving in the right direction.
Washington’s Spokane International Airport, which serves about 3 million passengers a year, is now offering travelers free Wi-Fi (well, for 20 minutes..) inside the Terminal Building and, starting in September, will be providing baggage carts at no charge.
“In today’s climate, people are unhappy with the pricing models of air travel companies and are suffering from declines in customer service,” said airport director Lawrence Krauter.
“This is just the beginning of our commitment to explore new ways to provide greater customer satisfaction at Spokane International Airport.”
Just the beginning? Wonder what will come next? Maybe a circus, like the one offered each year at Dusseldorf International Airport. Or a miniature golf course, like they have at Florida’s Palm Beach International Airport.
After all, this is the airport that serves as the gateway for the Spokane Fantasy Flight to the North Pole each December for 60 kids and their elf escorts – so you know they know how to have a good time.
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