virtual waitlist

Virtual wait-lists for airport dining

You’ve no doubt heard or read stories about how crowded airports are right now and the long lines at security checkpoints, and at airport coffee shops and restaurants.

Some airports have created virtual reservation systems for checkpoint times.

Now HMSHost, which operates food and beverage outlets at more than 120 airports, is using technology to ease the hassle of sitting down for an airport meal.

The company is partnering with restaurant platform OpenTable to power virtual waitlists at over a dozen HMSHost airport restaurant locations in 7 airports nationwide. 

At participating restaurants, guests can join the waitlist online via QR Codes or in person with the host. Diners will be notified via SMS text message when their table is ready.

Up next, the partnership will enable reservations in advance, with the goal or making airport dining part of the travel booking process. 

HMSHost restaurants featuring OpenTable reservations include:

Charlotte-Douglas International Airport

Summer House Santa Monica

1897 Market

Denver International Airport

Denver Chophouse

Great Divide Brewing

John Glenn Columbus International Airport

Hangar 815

Las Vegas: Harry Reid International Airport

California Pizza Kitchen


Jose Cuervo Tequileria

Las Vegas Chophouse & Brewery 

PGA Tour Grill

Sammy’s Beach Bar & Grill

Sammy’s Woodfired Pizza

Los Angeles: LAX International Airport

Point the Way Café

Minneapolis/St. Paul International Airport


St. Louis Lambert International Airport

Mike Shannon’s Grill