Travel tips

Tidbits for travelers: tips and useful tools

 

It’s hard to stay up to date on all the changes you might encounter at airports and on airplanes these days.

Cheat sheets come in handy.

In a blog post titled “Expedited airport security: We all want it but how do we get it?,” GateGuru put together a good run-down on how to get qualified to use the TSA’s expedited security lines at airports.

The take-away: you can pay to join some programs; you must qualify for others, but if you get ‘in’ you’ll save some time and hassle at many – but not all – airports.

And in a column “Handy Tips From Those in the Know,” in the New York Times, Joe Sharkey shares some great travel tips from expert travelers.

The take-away: In addition to reminding us to steer clear of the Cinnabons and to always wear clean underwear to the airport because “You never know when you’re going to get strip-searched,” Sharkey includes a travel tip from Christopher Schaberg, whose book “The Textual Life of Airports: Reading the Culture of Flight” (Continuum, 2011), is sitting here on my desk. “Pay attention not only to public art in airports, but also to your own place within, no matter how grim or humble a concourse might seem,” said Schaberg. “Think of your time spent in the airport as an art walk of sorts. You are actually part of a giant, living art piece, the architectural matrix and social swirl that we recognize as airport life.”

Sharkey didn’t ask for a travel tip from me, but if he had I would have told him: When you’re stuck at the airport, don’t just sit there, poke around. That’s how I found some wonderful art and history exhibits, my favorite skirt and shops selling everything from used books to locally-crafted treasures. And: don’t forget to look out the window.

Seatmate soulmates?

While websites such as Flights from Hell are filled with stories of devilish and disgusting seatmates, there are plenty of people who have dated and gone on to marry someone they met on a plane.

Charles Lindbergh-themed Valentine

 

But what if you’ve spent a cross-country flight successfully flirting with a seatmate whose contact information you neglect to secure as you exit the plane?

A new website hopes to give shy and forgetful fliers another chance.

WeMetOnAPlane.com was created by Will Scully-Power, the co-founder of a marketing analytics company in Sydney, Australia, who met his current girlfriend while flying from Thailand to Malaysia. The lovebirds exchanged email addresses before leaving the airport, but Scully-Power suspected many other travelers skip that step and go home with a “what if?” feeling.

He was right.

“After analyzing Google’s search data, we found over 4,000 people were searching daily for someone they’d met on a plane. Yet there was no website or service availability to help facilitate a reconnection,” said Scully-Power.

In the name of love, Scully-Power launched his website in early January and began gathering stories.

Travelers seeking to reconnect with a seatmate can either post their story and hope that the cute seatmate spots it, or search the site for a seatmate’s story using a flight number, year, month, date, origin or destination. If a reply is posted, the site sends out an alert. There’s also an option to spread the word using Facebook and Twitter.

So far, only about a dozen stories have been posted and no romantic reconnects have been made. But Scully-Power notes that the site is young and still in the beginning phase.

He said the next iteration will have more social media features and ways for people to connect with one another, as well as iPhone, iPad and Android apps.

And, while love is grand, Scully-Power is also eying ways to marry the pleasure of his site with business.

In addition to mining his database for information that can be used for targeted and behavioral-based marketing, Scully-Power said he’s also seeking an exclusive global airline partner for his site. “Think mystery flights. And flights designed specifically for meeting new people.”

(This first appeared on msnbc.com Travel)

Travel tips from an airline gate agent

Christopher Schaberg, who’s lovely, brand new book “The Textual Life of Airports” showed up in the mail today, was curious about my post here yesterday about surprising advice I received on Christmas Day from an airline gate agent at Washington’s National Airport.

Spokane Airport TSA

 

My husband had gone back out through security to buy a book and was very late getting back to the gate.

I waited and worried. And as the doors for the flight were about to close,  I asked the gate agent about my options. His response: “If ever thought about leaving your husband, this is your chance.”

Schaberg wrote to ask: “So what happened?!?”

I’m happy to report that I didn’t leave my husband behind at the airport.

In a ‘saved by the bell’ moment, he appeared at the gate – shoes in hand – having raced down the concourse after being re-scanned at the security checkpoint.

The gate agent looked a little disappointed, but he winked, ushered us onto the plane and wished us a Merry Christmas.

Have you gotten advice from someone who has seen it all at the airport? Please share your story.

 

 

 

Marriage advice from the airline gate agent

The security checkpoint lines at Washington’s Reagan National Airport weren’t terribly long when we began our trip home to Seattle on Christmas Day, so my husband thought he had plenty of time to go back out through security to pick up something to read at the bookstore.

To save time on the way back, he left his carry-on, his coat, his cell phone and buckle-heavy belt with me by the gate.

But as the plane began – and finished – boarding and the gate agent made a ‘last call’ announcement, there was no sign of my husband.

I imagined him blissed-out there among the bestsellers, not paying attention to time. Then I thought perhaps he’d left his boarding pass behind along with his phone.

Irritated and a wee bit concerned (Was he passed out in the terminal? Sick in the bathroom?) I asked the gate agent for some options.

He didn’t skip a beat.

“Well,” he said, “If you were ever considering leaving your husband, this is your chance.”

Crowdsourcing vs Friendscourcing for travel advice

 

If, like most people, you turn to friends and family to recommend places to go and things to do, then consider this fresh batch of travel tools.

Several new sites and apps such as Trippy, Gogobot, Afar, Gtrot and Flymuch promise to help you plan the perfect trip by tapping into Facebook, Twitter, Foursquare and friends or expert sources on other online networks you already trust.

Each product offers its own twist — for example, added editorial content or local coupons and deals — but all are based on information-gathering that goes beyond the crowdsourcing model of sites like TripAdvisor.com and relies instead on friendsourcing, or tapping into advice from your network of friends, as the model.

“When crowdsourcing sites first came out, they were pretty revolutionary,” said Travis Katz, CEO and co-founder of Gogobot.com. “They offered a way for people to get opinions and advice from regular, everyday people, as opposed to an editor. But then the problem was there was too much information. You had to read through a lot of information to figure out what matched your need.”

While much of that content can be helpful, much of it is anonymous. So it can also be untrustworthy. “People have a huge incentive to create fake content that promotes their own business or criticizes a competitor,” said J.R. Johnson, CEO and Founder of Trippy.com. “In a friend-sourced model, your only incentive is to help your friend have an amazing experience in a location you are familiar with and passionate about.”

“For aspirational products, this makes perfect sense. Anything you do for fun is fun to talk about and you like to share great experiences,” said Carroll Rheem, director of research at PhoCusWright Inc., a travel industry research provider. But when it comes to travel, Rheem finds the blend of social networks and crowdsourcing an especially good fit.

“Because travel is so expensive and experiential,” said Rheem. “And because there’s a lot of information gathering and weighing and making decisions, and a need for relevant content.”

But while travel-themed, friendsourcing sites are proliferating, Rheem doesn’t see them replacing the larger, established crowdsourcing sites anytime soon.

“The average person takes one or two trips a year. So unless you happen to have friends who are extremely well-traveled, the feasibility of friendsourcing can only go so far when you think of the entire world of travel. However, these sites can add an extra layer of leverage.”

“Crowdsourcing sites offer breadth,” said travel analyst Henry Harteveldt of the Atmosphere Group. “Friendsourcing offers trust. I could see someone checking a hotel on TripAdvisor and using Gogobot to verify the hotel with friends, while also getting additional ideas for what to do.”

The bottom line is that “friends and family remain the No. 1 source for travel information,” said Donna Quadri-Felitti, a professor at the Tisch Center for Hospitality, Tourism, and Sports Management at New York University. “This idea of online friendsourcing is really just harvesting user-generated content that already exists. Everyone is trying to find the way to monetize the new social media platforms and add value to what those sites already do. Some of the sites are there; some, not yet.”

(This story originally appeared on msnbc.com Travel)

 

Tidbits for travelers: connect at the airport

If you’re heading to or through the Dallas/Fort Worth or Atlanta airports there are now money-saving reasons to make sure your smartphone is charged and accessible.

DFW introduced a program that links the Foursquare and Facebook Places location-based mobile applications to 85 (so far) of the airport’s concessions. Now if you check in when you’re at the airport you’ll see deals and discounts offered at food outlets and shops right around you.

For the next several weeks, you’ll notice “brand ambassadors” in the terminals telling people about the service, teaching them how to use it and handing out giveaways.

Back in April, Hartsfield-Jackson Atlanta International Airport introduced discount offers available via quick response (QR) codes printed signs around the airport.

The QR codes direct passengers to the airport’s mobile website — www.iflyatl.com — where there are downloadable discount coupons.

The TSA is also using QR codes. According to a recent post on the TSA Blog,  the agency is testing QR codes on checkpoint signage at a few airports to point travelers to information about lost and found, customer service, procedural information and travel tips.

 

Bus company busted with passengers in luggage bin

Sure, flying can be such a hassle that you decide to drive or take the bus.

But bus passengers beware: make sure the seat you’re purchasing is in the bus, not under it.

A Michigan bus company that has been transporting passengers in its cargo compartments has been ordered to cease operating.

On Saturday, the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA) announced it had shut down Haines Tours of Gladwin, MI., calling it an “imminent hazard” to public safety.

According to the DOT, on May 27, 2011, when a Haines Tour bus traveling from Michigan to Ohio was inspected by the Ohio State Highway Patrol, it was discovered that six of the 62 passengers were riding in the luggage compartment along with unsecured baggage.

“Safety is everyone’s responsibility and it begins with practicing common sense,” said U.S. Transportation Secretary Ray LaHood. “That means not putting human beings in cargo holds.”

This wasn’t the first time Haines Tours was found to be using its luggage bins inappropriately. In August 2010 the company was cited for using luggage bins as sleeping berths for drivers.

On Saturday the FMCSA also announced that it had issued an “imminent hazard” out-of-service order to North Carolina-based United Tours, Inc. for, among other things, using non-qualified drivers.

Earlier in the week, Atlanta-based JCT Motor Coach, Inc. was shut down for trying to evade a previous out-of-service order by operating under a different name. Under its other name, the company had been cited for numerous violations, including falsifying vehicle maintenance records and using drivers with positive drug and alcohol testing results.

Several recent deadly bus crashes have raised safety concerns about the nation’s charter and commercial buses. Over the recent Memorial Day holiday weekend a crash on Interstate 95 in Virginia left 4 people dead and dozens injured, while a bus rollover accident on Interstate 90 in Washington killed 2 people and injured more than 20 others. In March, 15 people died when a bus returning from a Connecticut casino fell from an elevated highway and hit a utility pole

Want to know if your tour bus company has been cited? The DOT now offers a pre-trip safety checklist encouraging travelers to review a bus company’s safety record, safety rating and DOT operating authority before climbing on board.

Photo courtesy Flickr Commons

At home, you can still read the in-flight magazine

Do you read the airline magazine tucked into the seatback pocket?

A lot of these publications are getting awfully thin and awfully boring.  A few have disappeared altogether.

And some have popped up on-line.

Take a look at the latest issue of KLM’s iFly magazine.

The theme is “Light” and there are loads of great images, stories, videos, music, and audio clips and interviews.

There’s an interview with an astronaut, tips on visiting Berlin, a variety of other great multi-media features and an incredible slide-show of photographs by Censi Goepel and Jens Warnecke, who create images with amazing light effects.

 

The story includes videos showing how the duo make some of the images.

Zombies happen. Pack a travel emergency ‘go kit.’

Tsunami Museum

From the Pacific Tsunami Museum in Hilo, Hawaii

If you happened to be on the road – in a hotel, a convention center or, of course, in an airport – when some sort of disaster strikes, would you know what to do? And would you have the right tools and supplies with you so that you could do what you needed to do?

I wasn’t confident I would.

But after talking with experts and savvy travelers about the ideal contents of an emergency ‘go kit’ for this story on msnbc.com – Disasters prompt world travelers to be prepared – I’m feeling more confident about dealing with everything from tsunamis to zombies when I’m on the road.

Here’s the story:

When an 8.8-magnitude earthquake struck Chile at around 3:30 a.m. in February 2010, Seattle-based wine importer Ryan Sytsma was asleep in a Sheraton hotel somewhere between the airport and downtown Santiago.

Once he realized it wasn’t a train shaking the room, Sytsma jumped out of bed and stood in the bathroom doorway.

“It kept getting worse,” he said. “Soon the electrical outlets started throwing sparks, anything unsecured was falling over and smoke filled the room. I could only see flashes of light, hear explosions like bombs and smell smoke that was a mix of drywall dust, burning plastic and melting rubber.”

Sytsma survived the three-minute temblor unscathed and raced out of his hotel room with his passport, cash, shoes and his small suitcase, which was already packed and near the door.

Those items, and the extra shirts and dozen Power Bars packed in the suitcase, helped ease the post-earthquake experience a bit for Sytsma and the people he ended up with. And now Sytsma makes sure to pack for every trip with disaster preparedness in mind.

Good idea, say the experts. A well-stocked emergency “go kit” can arm a traveler with tools that may help keep a bad travel situation from turning into a full-blown disaster.

“Given the recent events in Japan, Egypt and other places that appeared as low to insignificant on the risk map last year, a lot of people are rethinking their preparedness,” said Alex Puig, regional security director for International SOS, a global medical and security assistance company. “We’re not asking people to go above and beyond what common sense dictates. But anything can happen, and preparation is the most important thing you can do.”

Be prepared
Snow, rain or even a computer glitch, as Alaska/Horizon passengers learned this past weekend, may delay your plane for hours or days. You may get stung by a jellyfish, mugged by thug or knocked unconscious by a falling coconut. Then there are earthquakes, floods, tornadoes, hurricanes, pandemics or political upheaval to deal with.

Of course, many travelers will never experience an emergency while on the road. And danger can also find you close to home.

But for those who want to be prepared, what should go in an emergency kit?

“A good police whistle, two glow sticks, a small roll of wide adhesive tape to prevent hotel doors from closing, and $100 in local currency in small denominations,” said Noel Koch, senior director of travel intelligence for the travel risk management company NC4.

Koch considers a smartphone, with a reliable service provider, essential as well. “In the case of Japan, a smartphone would have given the traveler the ability to get information on how to book a flight out of Tokyo,” he said. “In the case of Egypt, travelers could have gotten information via Twitter to find out what was happening with the protests.”

Medications, both prescribed and over-the-counter, belong in your kit as well. “Take enough for your trip and an extra supply in case you get delayed or stuck someplace for a certain length of time,” said Myles Druckman, vice-president of medical services for International SOS. “You can’t assume you’ll be able to find the same medications you have at home. And some over-the-counter medicines may be prepared or branded differently than you’re used to at home.”

Puig adds that you go should always have items that allow you to travel and communicate. That includes a copy of your passport (with another copy saved in e-mail or another electronically accessible way), a cell phone you know will work in any country you’re visiting and a calling card to use if your cell phone dies or is stolen. “None of that really requires a lot of extra effort,” he said.

Make room for these items
Beyond the basics, you may want to add some of these items to your “go kit.”

Beth Whitman, founder of Wanderlust and Lipstick, used to carry a water purifier only on her international trips. “Now I won’t leave home without it even to a destination with drinkable tap water because I realize it would be perfect if water supplies were compromised,” said Whitman.

When she travels to West Africa, nature writer Susan McGrath takes a folding mosquito tent and beeswax earplugs in case she finds herself in a village with a community loudspeaker that plays bad pop music 24/7. She also always takes along a headlamp. “I did get stranded in Nigeria during a countrywide shut down and lived briefly in the Lagos Hilton on my emergency kit,” said McGrath. “And when the power went off in the very crowded airport at 11 p.m., I was pretty well equipped not to panic.”

When WanderingEducators.com publisher Jessica Voights travels with her wheelchair, her “go kit” includes the phone number and address of a mobility organization or store that can help in case of an emergency and/or equipment failure, extra batteries, adapters and converters for medical devices, extra copies of prescriptions “and letters from doctors explaining my medical conditions and equipment needs.”

And Suzanne Rowan Kelleher, editor of WeJustGotBack.com, keeps a few quart- and gallon-size Ziploc bags in her “go kit” as well as “phone numbers and policy numbers for my car and health insurance, customer service numbers for credit cards and contact numbers for my family’s doctors and pediatrician.”

Pre-packed kits and emergency quarters
At minimus.biz, which sells a wide variety of travel and trial-size items, miniature rolls of duct tape, individual packets of water purifier and glow sticks are listed under the “Survival” tab. Pre-packaged “personal care” kits filled with three days’ worth of water, food and other basics supplies are there, too. Company co-founder Paul Shrater said that since the Japanese disaster, he’s gotten a lot of inquiries from companies and agencies seeking to stock up on those emergency kits but few calls from vacationers seeking to create their own travel-versions of the kits.

“If you really stock it correctly and think of all the things you really need, you start getting up there in terms of weight and size,” said Shrater.

That’s why Puig of International SOS urges worried travelers to sit down and make a plan. “Do an analysis of who you are, how you travel and what the risks are in the country you’ll be traveling to,” Puig said. “Ask yourself how well prepared you’d be if you were in Cairo when the demonstrations broke out or in Japan after the earthquake. What are the things you’d need to have to be prepared?”

Mitch Ahern of technology consulting firm Cantina is prepared. He carries a roll of quarters in his travel emergency kit for late nights at airports or trade show set-ups when dinner may come from a vending machine. Ahern said the quarters have a dual purpose. “I have it on excellent authority that a roll of quarters in a sock makes an excellent zombie-stopper when applied with force to the head!”

Souvenir Sunday: miniature books and travel-sized items

Each Sunday here at StuckatTheAirport.com is Souvenir Sunday: a day to take a look at some of the fun, inexpensive souvenirs you can find at airports.

AYP Novelty Shop from UW Libraries, digital collection

This week: fun, inexpensive and tiny things to bring to the airport and on your trip.

A friend heading to India (lucky duck!) was seeking suggestions for three weeks-worth of titles to load onto a borrowed Kindle.

E-books are certainly the modern way to lighten your load, but in the past avid readers might have chosen to pack miniature books instead. Perhaps some of the books described in a recent blog post by a special collections cataloger at the Smithsonian Institution.

Diane Shaw writes that the Smithsonian’s collection includes more than 50 miniature books, each three inches or less, and calls them “practical as well as whimsical,” and “easily tucked inside a wallet or pocket.”

Miniature book at Smithsonian  Institution

That sounds perfect for traveling.  Especially the tiny treasure titled Witty, Humorous and Merry Thoughts, which is in a metal locket-like case with a magnifying glass in the cover.

Miniature book at Smithsonian

Book photos courtesy Smithsonian Institution

But  why stop with books? Perhaps you already travel with a collapsible umbrella, a tiny alarm clock and TSA-friendly toiletries and cosmetics.

Here are few other items to consider:

Orikaso makes foldable, incredibly light and thin mugs, bowls and plates that, when not in use, are flat pieces of Greenpeace-endorsed polypropylene.

folding tableware

Bamboo markets several sizes of these collapsible Silicone travel bowls for pets.  But since the bowls are made from FDA-compliant materials and are PVC and BPA-free, I suspect they’d also come in handy for use by people too.

collapsible pet dog bowls

All sorts of games, from Mahjong and Monopoly to Candyland and Cribbage, can be found in travel-size versions.  And then there are some of the items for sale at sites like minimus.biz.

In addition to the classic travel-sized personal care, cosmetic and pharmacy items, the site carries single-serving food items and useful pocket-sized survival items such as mini-rolls of duct tape, light sticks and space-age emergency blankets.

emergency blannket

Have you found a great, must-have travel-sized item?  Please share your tips here.