Many airports host gift-wrapping stations during the holiday travel season to encourage and help out travelers doing some last-minute shopping on the fly.
But this year Dallas/Fort Worth International is upping the ante and not just wrapping gifts purchased at the airport; it’s offering to ship gifts purchased at the airport for free.
“Our marketing staff was doing research into what customers were interested in,” said airport spokesman David Magaña, “And while free shipping wasn’t a big request from leisure travelers, it was on the part of the business travelers, who make up most of our customer base. We took it to our retailers and 90% said they were in.”
Launched Nov. 22, the “You Shop, We Ship” program is in effect through Dec. 24, and is available to travelers who purchase an item valued at $50, $75, $100 or more, depending on the concessionaire.
For travelers who don’t need a gift shipped but would like to show up at their destination with wrapped presents, the airport is also providing a gift-wrapping kiosk near Gate 24 that will be open daily from 1-5 p.m. through Christmas Eve. Purchases valued at $50 or more will be wrapped for free.
DFW has a yoga space, free Wi-Fi, walking paths and a branch of the Minute Suites nap center. A Centurion Lounge for American Express card holders opened in mid-October.
“We’re keenly interested in making sure we put our best customer service forward,” said Magaña, “especially for the holidays.”
(My story: Dallas/Fort Wort airport will ship your gifts for free first appeared on Today in the SKy on USA Today.
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