ground stop

Alaska Airlines grounds fleet for 3 hours

Airlines,

Sunday evening turned troublesome for Alaska Airlines and thousands of its passengers when the carrier experienced an IT outage and issued a system-wide ground stop for Alaska Airlines and Horizons Air flights to address the issue.

The ground stop lasted just a few hours, but it may take days to get all affected passengers to their destinations.

“As we reposition our aircraft and crews, there will most likely be residual impacts to our flights. It will take some time to get our overall operations back to normal,” the airline said in a statement.

As of 4 am EST, Alaska Airlines had not posted a travel advisory on its site for affected travelers, but if you’ve got a flight booked on Alaska Airlines or Horizon Air this week, be sure to check on the flight status before leaving home.

In June, Hawaiian Airlines, which became part of Alaska Airlines last September, reported a cybersecurity event that affected some of its IT systems, but no word yet if these incidents are related.

Delta outage: cancellations & waivers

Airlines, ,

Hassles on the agenda today for Delta Air Lines and its passengers as a result of a Sunday night systems outage that caused a ground stoppage  and the cancellation or delay of about 170 flights.

The airline is reporting that most of its flights are operating – but that about 110 flights have been canceled for today.

So far.

Delta CEO Ed Bastian has issued an apology to customers, saying “This type of disruption is not acceptable to the Delta family, which prides itself on reliability and customer service. ”

The airline has also issued a change fee waiver for passengers scheduled to fly on Delta today, with rebooking possible through February 3.

Does this sound familiar? A systems outage back in August caused Delta to have to cancel about 2000 flights over several days.