Thanks to a YouTube video that’s gone viral, millions of people around the world now know that in March 2008, United Airlines baggage handlers broke Dave Carroll’s guitar. Instead of just admitting it and paying for the repairs, the airline kept telling the musician to go away. He didn’t. He made a video and the […]
If you’re still trying to figure out whether or not you’re going to take that scheduled trip to Mexico, one of the variables is certainly the policy set forth by your airline. Will they refund your ticket price? Waive the change fee? Allow you to go Montreal instead of Mexico City?During the initial flu-frenzy, many […]
New European Union (EU) rules make it likely that travelers will be able to place cell phone calls on flights in EU airspace as soon as this summer. Air France is already testing such a service on one “cell-phones-allowed” plane that I got to fly on yesterday between Paris and Geneva. Technically, the service isn’t […]
Thanks to a YouTube video that’s gone viral, millions of people around the world now know that in March 2008, United Airlines baggage handlers broke Dave Carroll’s guitar. Instead of just admitting it and paying for the repairs, the airline kept telling the musician to go away. He didn’t. He made a video and the […]
If you’re still trying to figure out whether or not you’re going to take that scheduled trip to Mexico, one of the variables is certainly the policy set forth by your airline. Will they refund your ticket price? Waive the change fee? Allow you to go Montreal instead of Mexico City?During the initial flu-frenzy, many […]
New European Union (EU) rules make it likely that travelers will be able to place cell phone calls on flights in EU airspace as soon as this summer. Air France is already testing such a service on one “cell-phones-allowed” plane that I got to fly on yesterday between Paris and Geneva. Technically, the service isn’t […]