Can information technology smooth out the airport experience?

How are the world’s airports using IT – information technology – to improve the passenger experience? According to the 9th annual SITA Airport IT Trends Survey published today, airports are using mobile apps, social media and intelligent technologies such as geolocation services to make it easier for passengers to get to and through airports. One […]

Look down – and around – at Ronald Reagan Washington National Airport

Next time you’re at Ronald Reagan Washington National Airport look down – and around. The airport has thirty works of art that are part of the building, including 10 floor medallions on the concourse. The one above, titled “Flight,” is by Michele Oka Doner and, like the other floor medallions, may be hard to see […]