One – not so good – way to lighten your load at the airport
As you set out for weekend adventures…here’s a reminder to keep an eye on all your stuff at the airport. And another reason why carry-on only is a good option. From the Portland Business Journal: Two Northwest Airlines baggage handlers have been charged with stealing more than 200 items from passenger luggage at Portland International […]
How to complain to airlines and hotels
United Airlines is putting the kibosh on calling in with complaints. Last week the airline confirmed that, come April, it will disconnect the phone line to a foreign call center contracted to field customer compliments and complaints. Customers with issues to discuss will still be able to call the airline’s general 800-number but, as anyone […]