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Travel Tidbits from Airports Near You

Airlines Fined for Not Giving Refunds on Time

On Monday, the Transportation Department fined a half-dozen airlines more than $7 million for failing to provide timely refunds to customers.

The DOT said the six airlines have also now collectively paid more than half a billion dollars to people who were owed a refund due to a canceled or significantly changed flight.

Frontier Airlines is the only U.S. airline on the list. And it got the biggest fine: $2.2 million. According to the DOT, the airline has issued $222 million in refunds.

Here’s a list of the other airlines fined and the amount of refunds they are required to pay:

The fines assessed and the required refunds provided are: 

  • Air India – $121.5 million in required refunds paid and a $1.4 million penalty 
  • TAP Portugal – $126.5 million in required refunds paid and a $1.1 million penalty 
  • Aeromexico – $13.6 million in required refunds paid and a $900,000 penalty 
  • El Al – $61.9 million in required refunds paid and a $900,000 penalty 
  • Avianca – $76.8 million in required refunds paid and a $750,000 penalty 

You Can Now Take the Metro to Dulles International Airport

With the opening of the long-awaited Silver Line Metrorail station at Dulles International Airport (IAD) on Tuesday, travelers and airport employees can now take the train directly to Dulles from downtown Washington, D.C.

The new station at Dulles is connected to the main terminal by an indoor pedestrian tunnel with moving sidewalks. Transit time from Metro Center in downtown D.C. is estimated at 53 minutes. And, depending on when you ride and where you access Metrorail, the fare will be between $2 and $6. Trains will leave the Dulles Silver Line station about every 15 minutes.

Courtesy Mamava

Mamava Lactation Pod Doubles as Art Gallery

You’ve probably noticed Mamava lactation pods popping up at airports.

Now one of these pods has been installed at the Museum of Modern Art in New York City.

Located under the lobby escalators on the Museum’s ground floor, the free-to-use pod not only provides a private, comfortable space for parents to pump or breastfeed, this one doubles as a gallery space.

Courtesy Mamava

The interior of the pod features reproductions of artworks by noted artist Betye Saar, including Anticipation (1961), which depicts the artist pregnant with her third child, In the Sunflower Patch (1963), and Flight (1963), depicting the early years of her daughter’s life. There’s also a quote by Saar in the pod, in which she reflects on motherhood, birthing, and her printmaking practice. 

Great idea, right? Maybe airports will add art to their Mamava lactation pods too.

In addition to museums and airports, Mamava now has lactation pods in train stations, corporate offices, schools, hospitals, military bases, retail, universities, sports stadiums, and zoos. You can locate them with a free locator app.

Nursing pods for Hartsfield-Jackson Atlanta Int’l Airport

Slowly, but surely, airports around the country are catching on to the fact that nursing mothers in transit need a clean, safe place to breastfeed their babies or pump milk, and that bathroom stalls or mop closets aren’t the answer.

A better alternative: the increasing number of nursing rooms that are popping up at airports, and the standalone lactation pods made by Vermont-based Mamava, which are now at about three dozen airports.

Now, just in time for “DontCryoverSpilledMilk” Day – February 11 – Hartsfield-Jackson Atlanta International Airport is getting six Mamva nursing pods.

Like other airport-installed nursing pods, the Zappos-sponsored Mamava suites at ATL will have locking doors, AC and USB power, a fold down table and two benches.  ATL’s pods, though, are introducing a few new amenities, including lactation pad dispensers, cleaning wipes and trash cans, happiness quotes, and special soundtracks designed to get the milk flowing. “Think ocean waves, baby giggles, etc,” says Mamava.

See more information about the pods and the Zappos partnership on Mamava’s “Pumpcast.”

ATL’s Mamava nursing pods will be hard to miss: just look for the giant babies.

 

 

More airport pods for nursing moms

mamava at NY Airports

Nursing pods land at JFK’s JetBlue T5. Courtesy Mamava

Breastfeeding moms on the move have some new options for nursing their baby or pumping milk at JFK International Airport, LaGuardia Airport, Newark-Liberty International Airport and Philadelphia International Airport.

In the New York area, Mamava nursing pods (seen above) are now located at JFK in JetBlue T5 (Gate 12), at Newark’ Terminal B (near Gate 60) and at LaGuardia Terminal B (Concourse A).

At the Philadelphia International Airport, breastfeeding moms will also now get 30-minutes of free access to the private rooms at Minute Suites, the micro-hotel located inside the airport between Terminals A & B, reports Philly.com. After the first 30 minutes, the charge will be $14 for an additional half hour.

For more on the trend of airports offering spaces for breastfeeding moms, see my column on USA TODAY