Transportation

America’s Cup artifacts at SFO Museum

SFO SAILING TWO

Skipper Harold Vanderbilt and crew on deck of Enterprise 1930. photograph from the Edwin Levick Collection; Mariners’ Museum, Newport News, Virginia. Courtesy SFO Museum

A new exhibition featuring artifacts and historic imagery from the first sixteen campaigns of the America’s Cup contest is now at the SFO Museum at San Francisco International Airport, coinciding with the city’s hosting of the thirty-fourth contest for the America’s Cup.

SFO SAILING ONE

The exhibit offers a historical view of the first eighty-six years of the international sailing competition with great images, ship’s wheels, life rings, crew sweaters, navigational equipment and other artifacts.

Find America’s Cup: Sailing for International Sport’s Greatest Trophy pre-security in the International Terminal Main Hall Departures Lobby at San Francisco International Airport through February 2014.

Can’t make it to SFO but interested in the exhibition? Lucky you: many of the images are included in the on-line exhibition.

SFO Airport readies for possible BART strike

Portrait

Bay Area Rapid Transit (BART) workers may go on strike early Monday, August 5, 2013  (again…).

If they do, it will be a big pain in the neck for travelers heading to or from San Francisco International Airport (SFO).  To help out, the airport has issued some transportation options and advice, including:

Other transit and shared rides

SFO is recommending that travelers use shared van services, the Caltrain commuter rail or SamTrans bus to the airport and look for updates information on transit options on www.511.org or www.flysfo.com/bart-strike.

Other options include taxis and the ride-share services such as Lyft, UberX, Sidecar and InstantCab.

Free SFO buses

If there is a BART strike, SFO will operate free buses between the airport BART station and the Millbrae Caltrain center. Buses will drop off and pick up passengers at the departure level of the International Terminal, outside the airport BART station.

Free buses will also operate at regular intervals between the airport and the South San Francisco (Oyster Point) ferryboat terminal. A map of these bus routes, along with other supplemental transit options, can be found here.

Kiss & Fly; Cell Phone Lot

If you are getting picked up or dropped off at SFO by car, the airport encourages you to use the Kiss-and-Fly curb at the rental car facility. From there you catch the AirTrain to the terminals.

SFO also offers a free cell-phone parking lot. It’s next to the Long Term Parking surface lot five minutes north of the terminals.

 

In New Orleans: vending machines in cabs

New Orleans_Taxi Vending Touch Screen

 

There’s no need to go thirsty in New Orleans.

Bars sell drinks in to-go cups so you can have your beer or a cocktail on the street. And now there are vending machines in some city cabs to ensure that parched passengers can sip soda in the back seats.

“You make a choice from a screen, swipe a credit or debit card and, for 99 cents, a cold soda pops out from a slot in the shelf behind the passenger seat,” said Simon Garber, the owner of New Orleans Carriage Cab and Yellow-Checker Cab. “It almost places the can in your hand.”

Garber told NBC News that it was his teenage son who first suggested the idea and, after several years of tinkering with the concept and the machinery, Garber figured out a way to install a vending unit in a cab trunk that can deliver cold soda to the back seat. About 40 of his city cabs have started testing the units.

We took a morning “ride-along” — by cellphone — with cab driver Kirk Lee and Kelly Robin, the first thirsty passenger of the day.

Robin, a server in a French Quarter restaurant, ordered a Dr. Pepper from the five choices on the screen during her short trip to work.

New orleans cab customer

 

“Cool, cold and convenient,” she said, popping the top on the can that she watched appear from a rectangular metal slot in the shelf behind the seat. “This is going to be a very nice customer service.”

Her driver agreed. “People come to New Orleans to have a good time and do something different than normal. Having this novelty in the cabs, especially on the ride in from the airport, is a great way to start,” said Lee.

He thinks cab drivers might come to appreciate the unusual amenity as much as the passengers.

“I can see building up the fact that we’re the only taxi company offering this service, and on a hot day buying my customer a soda,” said Lee. “Or let them use my swipe card and offer to just add the cost of a soda to their bill. It will be part of an enhanced cab experience and I think it will increase tips.”

New Orleans Dr. Pepper Pops Out of Dispenser

It will also help reinforce the city’s reputation as a hospitable place to visit, said Mark Romig, president and CEO of the New Orleans Tourism Marketing Corporation. “It really adds to the visitor experience, especially when you consider that 50 percent of our visitors arrive by plane,” and that most tourists take cabs into the city, a ride that typically takes between 20 and 30 minutes.

While the in-cab vending machines only sell sodas right now, “just think where this can go,” said Romig. “Other companies will likely embrace this technology. I think it’s an idea that will catch on.”

If it does, Garber is ready. He plans to install vending machines that will sell soda and, someday maybe cologne, small umbrellas and other items, in all 250 of his New Orleans cabs and, soon, in the hundreds of cabs he owns in New York City and Chicago, too.

“It’s something to improve our service, make the ride more enjoyable and our cab company more memorable,” said Garber. “And, of course, encourage people to choose our cabs over others.”

(My story about vending machines in New Orleans cabs first appeared on NBC News Travel)

 

Coloramas at New York City’s Grand Central Terminal

Cabin and Canoe – Herbert Archer. Cabin & canoe, Saddleback Lake, Maine, displayed September 16–October 7, 1968. Copyright Eastman Kodak Co. Courtesy George Eastman House

These days, airports are the major crossroads of modern life. But not too long ago, train stations had that honor. And if you stop in at New York City’s Grand Central Terminal during a busy weekday morning or afternoon, you can still feel some of that ‘everyone is rushing somewhere’ excitement.

In addition to the round information booth with its four-sided clock, the astronomical mural on the ceiling and the grand staircases, some (literally) big attractions at Grand Central for many years were the giant, panoramic Kodak Coloramas on view in the main concourse.

Promoted as the “world’s largest photographs,” these 18-foot high, 60-foot wide back-lit transparencies were impossible to miss during an advertising campaign that included 556 images and ran from 1950 to 1990.

Now 36 of the Coloramas from the 1960s are back for an exhibit at the New York Transit Museum Gallery Annex in Grand Central.

The images are from the 1960s and are smaller than the original Coloramas –two feet high and six feet wide –but still quite lovely. Here are two more from the series.

Harvesting a Wheatfield – Ansel Adams. Harvesting a Wheatfield near Pendleton, Oregon, displayed August 28–September 18, 1961. Copyright Eastman Kodak Co. Courtesy George Eastman House.

Teenagers on Bikes – Peter Gales. Teenagers on bikes at beach, Monterey Peninsula, California, displayed March 11–April 1, 1968. Copyright Eastman Kodak Co. Courtesy George Eastman House.

The Coloramas will be on view at Grand Central Terminal through November 1, 2012. The images are part of an international traveling exhibition created by George Eastman House International Museum of Photography and Film, which holds the entire Colorama archive.

Boston Logan Airport extends free ride program

Good news for budget-conscious travelers planning on taking public transit into town from Boston Logan International Airport.

The airport has decided to extend through September a program that provides free Silver Line express bus service from the airport to Boston’s South Station, which is the connecting point for the MBTA’s Red Line rapid transit system.

As I reported in June (How to get a free public transit ride from the airport), the airport originally planned to test the free-ride program for 90 days to see if it could heighten awareness of public transit options to and from the airport, reduce strain on maxed-out parking structures and improve the flow of traffic out in front of the terminals.

Evidently the program is going well.

PHX Sky Train flies over an active taxiway


Phoenix Sky Harbor International Airport is building an automated, electrically-powered train. Phase One will transport travelers between the METRO light rail, East Economy Parking and Terminal 4, Sky Harbor’s busiest.

The PHX Sky Train should begin operating in early 2013 and riding on it will certainly be quite thrilling because, as you can see above, one portion of the train line includes the only bridge in the world to be constructed over an active airport taxiway. This one is more than 100 feet tall and large enough for a Boeing 747 to pass below.

How to get a free (public transit) ride from the airport

(Here’s my June “At the Airport” column for USA TODAY)

 

Want a free ride to town from the airport? In Boston this summer, you’ll get your wish.

In what is apparently a first for a North American airport, Boston Logan International is waiving the $2 fare for all passengers who ride the inbound Silver Line bus from the airport to South Station in downtown Boston. From there, the transfer to the subway – known as the “T” – is free.

The clean-fuel Silver Line buses have been in operation since 2005, have room for luggage and make the trip in from the airport in 20-40 minutes (depending on which terminal you board at), a bit longer than it takes to drive.

The 90-day, free-ride pilot program, called “On Us,” should be a hit with many of the city’s summer visitors, who might otherwise pay $25 or more for a cab ride into the city. But a major goal of the program is to convince locals to switch to the bus and stop paying to park their cars in the airport’s central garage.

At first glance, that part of the program seems a bit counter-intuitive. “Parking is a critical revenue source for North American airports,” said Debby McElroy of Airports Council International-North America (ACI-NA), an airport trade group. In fact, according to the organization’s 2011 Airport Concessions Benchmarking Survey, parking accounts for 42% of non-aeronautical revenue at airports. “These funds allow airports to modernize facilities, which ultimately benefits travelers,” said McElroy.

So why would Logan Airport decide to spend close to $300,000 to subsidize free bus rides for three months and encourage customers to leave their cars – and their cash – at home?

The answer is space, and not enough of it.

Sprawling airports in Denver and Dallas/Fort Worth sit on vast tracts of land beyond or between urban centers, but Logan has a very small footprint – just 1,700 acres – and is only three miles from downtown Boston. And while the airport’s passenger numbers keep growing (BOS expects to serve close to 30 million passengers this year), due to a regulatory cap limiting commercial parking, space at the airport’s central garages cannot.

The bottom line, is that “Logan cannot build new garages to meet demand,” David S. Mackey, Massport’s Interim CEO & Executive Director said in a statement. (Massport, the Massachusetts Port Authority, owns and operates Boston Logan Airport).

Instead, Logan has been trying to wean passengers from driving to the airport. In March, the daily parking rate in the central garage was raised $3, to $27. At the same time, the daily parking rate at Massport’s suburban lots was lowered to $7, down $4.

The Silver Line “On Us,” pilot program is the next step in that weaning. As part of the effort to reduce curb congestion and bulk up high occupancy vehicle (HOV) usage, the airport has hired and placed extra staff outside the terminals to explain the program to passengers. “We’re collecting information and counting the boardings and the loads at the bus stops at each terminal,” said Carl Leiner, Massport’s deputy director of economic planning and development. “There are people with stop watches calculating the dwell times, which is the amount of time people spend waiting for the bus.”

While no other airports are jumping to match Logan’s free-ride offer just yet, many are watching closely.

“We applaud Logan’s efforts and the fact their parking is full,” said Perry Cooper, spokesperson for Seattle-Tacoma International Airport, which has a 13,000-space parking garage. “We have not reached a point where we are filling our garage regularly. However, we have been working to encourage light rail use with discount parking offers for sporting events to relieve the traffic and parking problems downtown.”

With 25,000 parking spaces on property, Los Angeles International Airport doesn’t have a parking problem either, but, as part of a longstanding emissions reduction program, it does operate express “FlyAway” shuttle buses to Van Nuys and Union Station (Fare: $7), Westwood (Fare: $10) and Irvine Station (Fare $25).

Miami International Airport (MIA) isn’t reporting a parking crunch either. But while “a good portion” of airport revenue does come from parking fees, airport spokesperson Marc Henderson says the airport is delighted that, since it began operating in December 2010, more than a million people have used the Airport Flyer Express bus that goes to Miami Beach and downtown Miami. The bus has luggage racks, free Wi-Fi and makes the trip in 35 minutes.

“It’s a good way to get people down to the beach who may not want to rent a vehicle and deal with parking,” said MIA spokesperson Marc Henderson. “At $2.35 each way, the service is inexpensive. And it’s done well,” he said.

The 90-day, free-ride pilot program, called ‘On Us,’ should be a hit with many of the city?s summer visitors, who might otherwise pay $25 or more for a cab ride into the city.

Moving people out of cars at the airport can be a challenge. While there is a local bus route in Houston that serves the George Bush Intercontinental Airport, in August 2011, the Metropolitan Transit Authority decided to cancel express bus service to the airport “because of low passenger numbers,” said airport spokesperson Darian Ward.

 

Back in Boston, airport spokesperson Matthew Brelis says while “no determination has yet been made,” passengers may find that the free bus rides from Logan into town extend past the 90-day test period. Brelis says that “improving curbside traffic flow and reducing parking congestion” is the main reason the airport is offering the free rides, but “if passengers are thrilled with the service and delighted that it’s free, it’s icing on the cake.”

Photos courtesy Boston Logan Airport

 

Avatars to offer assistance at NY-area airports

On Monday, the Port Authority of New York & New Jersey introduced a wide variety of customer service improvements at JFK, Newark Liberty and LaGuardia airports, but it was AVA, the airport virtual assistant, that got all the attention.

In July, when the computerized avatars begin offering automated information at LaGuardia’s Central Terminal Building, at Newark’s Terminal B and at JFK’s Terminal 5, it will be the first time the hologram-like technology will be used at a North American airport.

Other improvements to be rolled out in the next 90 days include additional (live) customer care agents during peak travel times, an expanded effort to halt taxi hustling, the installation of additional power poles to charge electronic devices and cleaner restroom facilities.

Here are some more details from the plan:

At Newark Liberty, more than 100 chairs and more than 50 tables will be added to food courts in Terminals A and B, full-time restroom attendants will be on duty in Terminal A and additional quality control visits will be made to airport stores “to ensure customers are treated fairly.”

Newark, JFK, LaGuardia (and Stewart International Airport) are now included in the free FlySmart mobile app that offers real-time flight notifications for smart phones, terminal maps and basic listings for ground transportation and concessions.

The Port Authority is also starting a “We Listen” campaign to give travelers a chance to meet with airport management.

These short-term initiatives, the Port Authority points out, dovetail with the agency’s long-term efforts to improve the infrastructure at all three airports.

It all sounds promising. Except perhaps for those virtual assistants. In the promo “AVA” says she never takes a vacation, but when I arrived at Dubai International Airport recently, the representative meeting our group said the virtual assistants that were supposed to be on duty there hadn’t been working “for quite some time.”

Bus company busted with passengers in luggage bin

Sure, flying can be such a hassle that you decide to drive or take the bus.

But bus passengers beware: make sure the seat you’re purchasing is in the bus, not under it.

A Michigan bus company that has been transporting passengers in its cargo compartments has been ordered to cease operating.

On Saturday, the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA) announced it had shut down Haines Tours of Gladwin, MI., calling it an “imminent hazard” to public safety.

According to the DOT, on May 27, 2011, when a Haines Tour bus traveling from Michigan to Ohio was inspected by the Ohio State Highway Patrol, it was discovered that six of the 62 passengers were riding in the luggage compartment along with unsecured baggage.

“Safety is everyone’s responsibility and it begins with practicing common sense,” said U.S. Transportation Secretary Ray LaHood. “That means not putting human beings in cargo holds.”

This wasn’t the first time Haines Tours was found to be using its luggage bins inappropriately. In August 2010 the company was cited for using luggage bins as sleeping berths for drivers.

On Saturday the FMCSA also announced that it had issued an “imminent hazard” out-of-service order to North Carolina-based United Tours, Inc. for, among other things, using non-qualified drivers.

Earlier in the week, Atlanta-based JCT Motor Coach, Inc. was shut down for trying to evade a previous out-of-service order by operating under a different name. Under its other name, the company had been cited for numerous violations, including falsifying vehicle maintenance records and using drivers with positive drug and alcohol testing results.

Several recent deadly bus crashes have raised safety concerns about the nation’s charter and commercial buses. Over the recent Memorial Day holiday weekend a crash on Interstate 95 in Virginia left 4 people dead and dozens injured, while a bus rollover accident on Interstate 90 in Washington killed 2 people and injured more than 20 others. In March, 15 people died when a bus returning from a Connecticut casino fell from an elevated highway and hit a utility pole

Want to know if your tour bus company has been cited? The DOT now offers a pre-trip safety checklist encouraging travelers to review a bus company’s safety record, safety rating and DOT operating authority before climbing on board.

Photo courtesy Flickr Commons