TSA

TSA’s new rules for security checkpoints

As we head into the Memorial Day holiday and a slight uptick in air travel, the Transportation Security Administration rolling out some new rules for the security checkpoint screen area in response to COVID-19.

Some of these strategies are already in place. Others will show up at checkpoints by mid-June.

Scan you own boarding pass

Still no word about TSA taking passenger temperatures, but TSA officers will now ask passengers to place their paper or electronic boarding pass on the ticket readers themselves. TSOs will still examine your document, but they won’t touch it.

Clear bags for food

TSA also now asks passengers to put any carry-on food items in a clear plastic bag and place that bag in a bin at the checkpoints.

“Food items often trigger an alarm during the screening process; separating the food from the carry-on bag lessens the likelihood that a TSA officer will need to open the carry-on bag and remove the food items for a closer inspection,” TSA says in a statement.

“This allows social distancing, reduces the TSA officer’s need to touch a person’s container of food, and reduces the potential for cross-contamination. TSA Precheck members do not need to remove items from their bags,” TSA adds.

If you haven’t flown since the pandemic arrived, you’ll see TSA checkpoint officers wearing facial protection and gloves. Passengers are also asked to wear masks at checkpoints as well and be prepared to lower their masks if requested. At many airports, masks are now required throughout the terminals and on the planes.

TSA officers buy meals, stock pantries for airport co-workers affected by COVID-19

Courtesy TSA

(Our story about TSA workers helping airport workers during the pandemic first appeared on CNBC in a slightly different version.)

The steep decline in air travel due to the COVID-19 pandemic has triggered layoffs, furloughs and shortened work hours for many airport employees, including wheelchair attendants, baggage handlers, janitorial crews and concessions staff.

But in a growing number of cities their co-workers from the Transportation Security Administration, who continue to receive paychecks, are stepping up to help. They’re hosting temporary food pantries in airports around the nation and providing free lunches and dinners to their struggling colleagues. They’re also donating their time to make masks and other essential items for communities in need.

Unite Here, a union representing hospitality workers, estimates that 42,000 of its members in the airport industry are currently out of work. Most of those lost jobs are in airport concessions and airline catering, where wages range from $9 to $16 an hour.

That’s just Unite Here members. The Airport Restaurant and Retail Association (ARRA) estimates 120,000 to 125,000 airport employees are currently out of work. 

Some of those workers may eventually get called back. But for now, their incomes are disrupted, and many could use some help.

Food pantries to the rescue

As a thank-you for the support they received while working without paychecks during the 2018/2019 partial government shutdown, TSA officers at Denver International Airport on April 30 hosted a food pantry in support of airport and air carrier colleagues working with reduced hours or partial paychecks.

“Our team rallied to collect thousands of non-perishable items for the pantry,” said Larry Nau, TSA Federal Security Director for Colorado, “133 airport employees shopped the pantry and took home items for a total of 538 family members fed.”

On April 24, Transportation Security Administration employees at Ronald Reagan Washington National Airport (DCA) opened a free food and toiletries pantry to assist airport employees laid off or working with reduced hours or paychecks.

TSA officers are donating cash, products and gift cards to keep the pantry stocked with items such as cereal, evaporated milk, soup, pasta, toothpaste, soap, laundry detergent, feminine products, diapers and deodorant.

And in early April, TSA employees at Dulles International Airport (IAD) opened a free pantry for affected airport community members that is stocked with everything from donated dried and canned goods and toiletries to toys for employees who have kids at home.

Elsewhere, TSA officers have also set up a food pantry at Cincinnati/Northern Kentucky International Airport (CVG).

Feeding colleagues in need

Twice in early April, TSA officers at Rhode Island’s T.F. Green Airport (PVD) chipped in to buy and deliver pizza dinners for fellow airport workers, including airline employees, wheelchair attendants and housekeeping staff.

“Providence is a small airport and the employees who work here are like family,” Christopher Primiano, TSA stakeholder liaison at PVD Airport, told CNBC, “We know this could go on for some time so we’re looking into what else we can do, from donations and food drives to bake sales. We want to help and give back as much as we can.”

On April 10, TSA employees at PDX bought pre-made lunches for around 300 airport employees. They did it again on April 21, partnering with local employees from Customs and Border Protection (CBP) and the Federal Aviation Administration (FAA) to donate lunch and supplies to an equal number of airport workers.  

As part of its “TSA Gives Back” program, early last month TSA officers at Green Bay-Austin Straubel International Airport (GRB) in Wisconsin chipped in to buy and deliver pizza, dessert and balloons to airline and car rental employees at the airport who are experiencing shrinking paychecks.

And, at McGhee Tyson Airport (TYS) in Knoxville, Tennessee, TSOs are collecting donations and arranged for Second Harvest, the community food bank, to supply food boxes to about 300 airport employees.  

TSA officers offer other assistance

TSA employees are screening record low numbers of passengers and crew members at airports around the country, so at Newark Liberty International Airport (EWR) TSA officers are finding a creative and helpful way to use their break time and downtime between screening duties.  

Following instructions from an online video, TSA officers at EWR made 200 face masks out of 100 pairs of brand-new socks purchased with funds donated by TSA employees. Each sock-mask was placed in a separate plastic zippered bag along with an instruction card and all 200 masks were delivered to two area homeless shelters.

TSOs at Newark Liberty Airport have also used their downtime at the checkpoints to make home-made get-well cards and write notes of support for health care workers and COVID-19 patients in isolation at a nearby medical center.

Payback: TSA workers set up food banks, by meals for airport employees

Updating this story as new examples arrive.

During the partial shutdown of the federal government in 2019, many TSA employees continued to show up for work despite missing paychecks.

To help them out, airport employees, airlines and airport concessionaires around the country joined with social service agencies and the local community to stock pantries with food and goods.

Now at some airports, TSA workers are returning the favor by setting up food pantries and special meals for airport employees who have had hours cut or who have been put out of work because there are so few passengers in airports.

Here’s what’s happening at Portland International Airport (PDX).

TSA employees at Dulles International Airport (IAD) have set up a food pantry for airport workers.

And at T.F. Green International Airport (PVD) in Rhode Island, TSA officers chipped in and bought pizza dinners – twice so far – for their fellow airport workers, including wheelchair attendants and airline employees.

Courtesy TSA

We’ll update this list of good-deeds as we hear of my examples.

TSA maps its COVID-19 cases

Airports are getting quieter and quieter, but some people are still flying.

So Transportation Security Administration officers are among the workers who must still show up for work.

Unfortunately, it turns out TSA workers aren’t immune to COVID-19 and there are have been some TSA officers who have tested positive for the virus. So it’s possible some passengers may have been exposed to the virus by these officers at some airports.

But which airports?

TSA has put together a map and is keeping a list.

Here’s what it looked like on March 23, 2020.

As of March 23, TSA said 25 screening officers had tested positive for COVID-19. An additional five non-screening employees who TSA says “have relatively limited interaction with the traveling public,” have tested positive for the virus as well.

Here’s the list of where TSA officers tested positive for the virus:

  • Newark-Liberty International Airport (EWR)
  • John F. Kennedy International Airport (JFK)
  • Hartsfield-Jackson Atlanta International Airport (ATL)
  • Orlando International Airport (MCO)
  • LaGuardia Airport (LGA)
  • Cleveland Hopkins International Airport (CVG)
  • Cyril E. King International Airport (STT; St. Thomas, VI)
  • Washington Dulles International Airport (IAD)
  • Norman Mineta San Jose International Airport (SJC)
  • Fort Lauderdale – Hollywood Int’l Airport (FLL)
  • Louis Armstrong New Orleans International Airport (MSY)

TSA says it continues to work with the CDC and state and local health departments to monitor local situations.

In the meantime, passengers will find that at some airports TSA has closed some checkpoints and is staffing others with reduced hours.

TSA shares Top Ten Finds of 2019

Airline passengers attempt to take some odd, unusual and definitely prohibited items with them on airplanes.

Transportation Security Administration officers see it all.

And, as has become its tradition, TSA has created and now shares a list and a video of its Top 10 Finds from the past year.

The list, shared in descending order, includes the airports where each item was found:

10. Samurai Swords, San Jose International Airport (SJC)

9. Road flares, Anchorage International Airport (ANC)

8. Gun/Knife, Miami International Airport (MIA)

7. Auto Airbag, Orlando International Airport (MCO)

6. Power Saw, Bradley International Airport (BDL)

5. Martial Arts Sais, LaGuardia Airport (LGA)

4. Blow Dart Gun, Orlando Melbourne International Airport (MLB)

3. Uninvited Snake, Newark Liberty International Airport (EWR)

2. Butcher Knife, Tri-Cities Airport (TRI)

1. Moose Poop, Juneau International Airport (JNU)

Take a look.

How many firearms did TSA find at airport checkpoints in 2019?

It’s a number we anxiously wait for each year.

And it’s a number that sadly keeps going up.

In its annual Year in Review, the Transportation Security Administration (TSA) today shared the tally of the number of firearms its officers found at airport checkpoints around the country all last year.

The total: an alarming and record-setting 4,432 firearms were found at airport security checkpoints in 2019.

That’s an average of 85.2 firearms per week, or 12.1 firearms per day.

It’s also a 5% increase the 4,239 firearms discovered at airport checkpoints in 2018.

Here are some more stats from TSA’s 2019 firearm finds:

*Of the 4,432 firearms found, 3,863 were found loaded. And1,507 of those firearms had a round loaded.

*TSA found guns at 278 of the country’s 440 federalized airports, but firearms showed up more often at some airport than others.

Here are the Top Ten Airports where the most firearms were found:

  1. Hartsfield-Jackson Atlanta International Airport (ATL): 323. That’s 25 more firearms than were found at ATL in 2018
  2. Dallas/Fort Worth International Airport (DFW): 217
  3. Denver International Airport (DEN): 140
  4. George Bush Intercontinental Airport (IAH): 138
  5. Phoenix Sky Harbor International Airport (PHX): 132
  6. Dallas Love Field Airport (DAL): 103
  7. Fort Lauderdale-Hollywood International Airport (FLL): 100
  8. Nashville International Airport (BNA): 97
  9. Orlando International Airport (MCO): 96
  10. Tampa International Airport (TPA): 87

For the record, firearms aren’t allowed past airport security checkpoints. But TSA says many firearms owners say “Oops, I forgot that was in my bag,” when their weapons are found at the airport.

Being caught with a gun at the airport can get you arrested, fined more than $13,000 per violation and cause you to lose your TSA Precheck status, should you have that.

Don’t leave your stuff at the TSA checkpoint

Resolved to fly more in 2020? How to keep your stuff.  

In 2019, airline passengers tried to take hundreds of thousands of prohibited and banned items through airport security checkpoints in the United States.

Transportation Security Administration officers found hatchets, inert grenades, fireworks, firearms (most of them loaded) and so many knives that the TSA doesn’t even keep a count.

Instead, the agency boxes them up, weighs them and hands pallets of knives and other “voluntarily abandoned” property over to state agencies to be sold as surplus property.

TSA officials say passengers who don’t want to leave a banned item behind at the checkpoint have a few options:

If the item is approved for checked baggage, a passenger can put the item in a carry-on bag and go check it in or ask the airline to retrieve an already checked back and put the item in there.

Another option: Airport Mailers and some other companies have kiosks set up near security checkpoints at many airports where travelers may package up items and pay to mail them home.

But it’s not just items on TSA’s “no fly’ list that get left behind at airports.

Each month, TSA also collects and catalogs 90,000 to 100,000 other items that are perfectly legal to travel with, but which are inadvertently left behind at airport checkpoints by harried and distracted travelers.

Those items range from scarves and sunglasses to laptops, smartphones and some odd “How did they forget THAT?” items such as bowling balls, violins, gold teeth and urns and boxes filled with human cremains.

On a post-holiday tour of TSA’s Lost & Found room at Reagan National Airport, we spotted plenty of those items, as well as multiple bags filled with left behind IDs.

We also saw shelves lined with ballcaps, CPAP breathing machines, winter coats, car key fobs that will cost $200 or more to replace, car seats, canes and fully packed carry-on bags.

It’s easy to see how hats and scarves get left behind in the bins, but what about laptops, entire carry-on bags and other essential items?

Besides the “people are in a rush,” factor, TSA spokeswoman Lisa Farbstein has some theories:

“When it comes to laptops, many brands are grey and the same color as the checkpoint bins, so it can be easy to overlook your laptop,” says Feinstein. “Also, if a bin has an advertisement in the bottom, travelers’ eyes may be drawn to the ad and cause them to miss the driver’s license and keys still in the bin.”

The number of bins people use may also contribute to the pile-up in the Lost & Found. If you’ve scattered your stuff across multiple bins (coats here, electronics there, a flat laptop and an ID in another bin), you may overlook items in the last bin as you rush to take your stuff out and stack up the used bins.

The pile of canes?

“It’s not that we have so many miraculous recoveries at TSA checkpoints,” says Farbstein, “I think attendants and family members helping wheelchair users who also have canes often forget to pick up the canes once they’re through the checkpoint.”

Keeping your stuff out of Lost & Found

TSA keeps items left behind at security checkpoints for a minimum of 30 days and posts phone numbers on its website where travelers can contact the Lost & Found department at each airport.

(Keep in mind that airports and airlines will have their own lost and found procedures for things left in the terminals and on airplanes.)

To improve your chances of getting your stuff back – or not losing it in the first place – Farbstein offers these tips:

  • Tape a business card or some other form of ID to your laptop or smartphone. “So many models are alike, so this can make all the difference in getting yours back,” said Farbstein.
  • Before you get to the checkpoint, or while you’re standing online, take time to consolidate all your miscellaneous items (i.e. scarves, hats, gloves) and take everything out of your pockets (keys, phones, wallets, etc.). Instead of putting small items in a bin, put them in your carry-on in an extra plastic bag you’ve packed just for that purpose. If you don’t put loose items in the bin to begin with, you eliminate the chance of leaving anything in the bin on the other side.
  • Pay attention to everything you put in the bins, including things that may have a high emotional value. “A laptop may cost thousands of dollars, but I can assure you that an old beat-up stuffed animal that a child has left behind is valuable to the parent who is now dealing with a crying child,” says Farbstein.

Help is on the way

Looking forward, as part of a $96.8 million contract awarded last year to Smiths Detection, in 2020 most large and major airports in the United States will be getting computed technology 3D X-ray scanners at the checkpoints. This new machinery will allow travelers to keep their electronics in their carry-on bags and reduce the chance of so many laptops and other gadgets getting left behind.

(My story: “How to avoid leaving stuff behind at the TSA checkpoint” first appeared on CNBC in a slightly different version)

TSA adds 9 airlines to PreCheck program

The Transportation Security Administration has added nine new domestic and international carriers to the pre-check expedited screening program.

New airlines joining the program are: Air India, Asiana Airlines, China Airlines, Eastern Airlines, Elite Airways, EVA Airways, Japan Airlines, TAP Air Portugal and Volaris.

This brings the total number of airlines participating in TSA Precheck program to 65 domestic and international carriers. (The full list of participating airlines is below.)

Whether you’re enrolled in TSA Precheck or not, it’s helpful to know how long you’ll be waiting in line.

That’s now easier at John F. Kennedy International (JFK), Newark Liberty International (EWR), LaGuardia (LGA), and New York Stewart International (SWF) airports, where the respective websites now show up-to-date TSA wait times, as well as taxi wait times. The wait times are also shown on monitors inside the terminals.

According to the Port Authority of New York and New Jersey, the real-time tracking information is part of the agency’s “aggressive efforts to deliver an enhanced customer experience” for passengers using its airports.

Here are all the airlines currently participating in TSA’s PreCheck program:

Aeromexico

Air Canada

Air France

Air India

Air Serbia

Alaska Airlines

All Nippon Airways

Allegiant Air

American Airlines

Aruba Airlines

Asiana Airlines

Avianca

Boutique Airlines

British Airways

Brussels Airlines

Cape Air

Cathay Pacific Airways

China Airlines

Condor Airlines

Contour Aviation

Copa Airlines

Delta Air Lines

Eastern Airlines

Elite Airways

Emirates

Etihad Airways

EVA Air

Finnair

Flycana

Frontier Airlines

Hawaiian Airlines

Icelandair

InterCaribbean Airways

Japan Airlines

JetBlue Airways

Key Lime Air

KLM Royal Dutch Airlines

Korean Air

Lufthansa

Miami Air International

Norwegian Air

Philippine Airlines

Porter Airlines

Scandinavian Airlines

Seaborne Airlines

Silver Airways

Singapore Airlines

Southern Airways Express

Southwest Airlines

Spirit Airlines

Sun Country Airlines

Sunwing Airlines

Swift Air

Swiss International Air Lines

TAP Air Portugal

Thomas Cook Airlines (Scan.)

Thomas Cook Airlines (UK)

Turkish Airlines

United Airlines

ViaAir

Virgin Atlantic

Volaris

WestJet

World Atlantic

Xtra Airways

TSA: 2018 was record-breaking year for guns found at airports

TSA’s Year in Review came out today with the (still somewhat unofficial) final stats on the number of guns TSA officers found in carry-on bags at airport checkpoints last year.

The total for 2018 is a record-setting 4,239 firearms found in carry-on bags at 249 of the more than 400 TSA-controlled airport checkpoints around the country.

That’s up more than 7 percent from the 3,957 firearms TSA officers found in carry-on bags in 2017.

And that averages out to 81.6 firearms a week and 11.6 firearms a day.

The break-down gets more alarming when we look at the stats on the number of guns found to be loaded.

Of the 4,239 firearms found last year, more than 86% (3,656) were loaded (another record) and almost 34% (1,432) of the firearms found had a round chambered.

Why do so many passengers show up at airports with guns?

“I think the biggest reason is that people go buy these things and then completely forget they have them, which is dangerous in its own right,” said aviation security expert Jeff Price, the owner of Leading Edge Strategies, “I imagine when they get the gun, at first they are always aware of it because they feel safer. Then, after a period of time, it works its way to the bottom of the bag and next thing that happens is its discovered at a screening checkpoint.”

Price also suspects that because more people are carrying guns these days and carry those guns in purses and laptops, they are aware they have the guns, “But in the hustle and confusion of preparing for a trip, they forget to take the gun out. “

TSA’s Year in Review also lists the top 10 airports for firearm discoveries in 2018.

Hartsfield-Jackson Atlanta International Airport (ATL) the Top 10 list with 298 firearms found. (253 loaded.) That’s an increase of 53 compared to 2017.

ATL also set the record for the airport with the most firearms discovered in one month: In August 2018, 32 firearms were found at ATL checkpoints.

Here’s the rest of TSA’s Top 10 list of airports for firearms discoveries in 2018:

Dallas/Fort Worth International Airport (DFW): 219 (193 loaded)

Phoenix Sky Harbor International Airport (PHX): 129 (120 loaded)

Denver International Airport (DEN): 126 (95 loaded)

Orlando International Airport (MCO): 123 (112 loaded)

George Bush Intercontinental Airport (IAH): 117 (115 loaded). Some good news here: this is a decrease of 25 compared to 2017.

Fort Lauderdale-Hollywood International Airport (FLL): 96 (80 loaded)

Austin-Bergstrom International Airport (AUS): 93 (76 loaded)

Dallas Love Field Airport (DAL): 89 (83 loaded)    

Nashville International Airport (BNA): 86 (80 loaded)

In a year when TSA also screened a record number of travelers (813.8 million; a 5.5 percent increase over 2017), the agency’s officers also found a wide variety of prohibited items and ‘artfully concealed’ objects other than firearms in carry-on bags, including inert grenades, a bottle of lighter fluid, fireworks and knife combs.

TSA’s week in review also notes the loss in 2018 of Curtis “Blogger Bob” Burns, the charmingly corny TSA employee who chronicled the agency’s odd finds on the TSA blog, on Twitter and on Instagram. Burns is featured in quirky videos highlighting TSA Top 10 Most Unusual Finds in 2016 and in 2017.

TSA’s Year in Review promises that a video highlighting 2018’s most unusual finds will be released soon.

More love for unpaid airport workers