Delta Air Lines

Delta brings back main cabin meals

 

Here’s something we hope other airlines rush to follow.

Delta Air Lines is bringing back complimentary meals in the main cabin on some of its longest domestic flights, including transcontinental routes between New York’s JFK and Los Angeles/San Francisco.

Starting March 1, Delta will offer complimentary meals in the Main Cabin on flights between JFK and LAX/SFO.

The following month – starting April  24   –  the airline will expand complimentary meals to 10 other major domestic markets from Seattle, New York, Boston and Washington, D.C. including between BOS/SFO, BOS/LAX, BOS/SEA, DCA/LAX, JFK/PDX, JFK/SAN, JFK/SEA, SEA/FLL, SEA/MCO and SEA/RDU.

Delta has strong competition on many of these routes, so competitors may be be moved to match meal service.

Delta’s  meal options will vary by time of day.

In the morning, Delta says it will offer customers the choice between a Honey Maple Breakfast Sandwich, a Luvo Breakfast Medley or a fruit and cheese plate.

During the day, the choices will be a Mesquite-Smoked Turkey Combo, Luvo Mediterranean Whole Grain Veggie Wrap, or a fruit and cheese plate.

And on overnight flights, passenger will be offered a breakfast bar during the pre-arrival beverage service.

In addition to the Main Cabin meal service, customers seated in Delta Comfort+ will now get a pre-arrival snack basket on all 12 routes, along with complimentary beer, wine and spirits for customers 21+ and a mid-service Greek frozen yogurt bar on flights from JFK to/from LAX and SFO.

The airline says the meal service is part of its ongoing multi-million dollar investment in the on-board customer experience that includes upgraded main cabin snacks, better blankets, refreshed food-for-purchase options, free in-flight entertainment and – for customers on long-haul international flights –  complimentary beer, wine and spirits and sleep kits.

 

 

 

Off to work you go with Delta’s new promo

Yes, it’s a commercial, but who can resist (or not keep singing it all day long) the Heigh-Ho song from Walt Disney’s Snow White and the Seven Dwarfs once you hear it in this new Delta Air Lines commercial.

And that’s the voice of Academy Award Nominee and Golden Globe Winner, Viola Davis, who has signed on to be the voice of Delta for the next year.

Delta outage: cancellations & waivers

Hassles on the agenda today for Delta Air Lines and its passengers as a result of a Sunday night systems outage that caused a ground stoppage  and the cancellation or delay of about 170 flights.

The airline is reporting that most of its flights are operating – but that about 110 flights have been canceled for today.

So far.

Delta CEO Ed Bastian has issued an apology to customers, saying “This type of disruption is not acceptable to the Delta family, which prides itself on reliability and customer service. ”

The airline has also issued a change fee waiver for passengers scheduled to fly on Delta today, with rebooking possible through February 3.

Does this sound familiar? A systems outage back in August caused Delta to have to cancel about 2000 flights over several days.

 

 

Travel Tidbits from DFW, YYZ & Delta

North Pole ice santa

A few travel tidbits for a Friday in December

Dallas Fort Worth International (DFW) Airport and Coca-Cola have teamed up to bring some holiday cheer to travelers this holiday season with surprise give-aways of Coke products, Coca-Cola bears and other gifts delivered by the Coca-Cola Polar bear – who will be hidden inside giant gift boxes.

Toronto Pearson International Airport (YYZ) is holding its fifth annual citizenship ceremony on Friday for 50 of the countries newest citizens and marking a milestone with the commemoration the first government-sponsored Syrian refugee flight at the airport on December 10, 2015.

Many of those refugees are now obtaining Canadian citizenship.

And good news for snack-lovers flying Delta Air Lines

Starting December 14, Delta will roll out a new, complimentary Main Cabin snack line up – with larger-size portions – of Snyder’s of Hanover pretzels, Squirrel Brand Honey Roasted peanuts and NatureBox Apple Cinnamon Yogurt Bars – along with the carrier’s signature Biscoff cookies.

The complimentary snacks will be available in the Main Cabin on all flights over 250 miles.

Passengers on shorter flights within North America from 251 to 599 miles will now receive a choice of Biscoff cookies or Snyder’s of Hanover® pretzels; before this they were only only offered one choice.

Passengers on flights over 600 miles will have four choices of snacks instead of three. And customers on international flights will receive a choice of Snyder’s of Hanover® pretzels or Squirrel Brand Honey Roasted peanuts.

To celebrate the new snacks, Delta has set up branded vending machines in Los Angeles, Seattle and New York to offer complimentary samples.

Travel Tidbits: mariachi, dirndls & free cheeseburgers

Some fun Friday travel tidbits for you today…

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First – Sunday, September 18 is National Cheeseburger Day and Delta Air Lines will be celebrating with Shake Shack and giving customers flying Delta One on select flights from JFK to LAX a complimentary ShackBurger.

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But wait, there are more cheeseburgers: all customers flying from JFK to LAX on Sept. 18 will receive a voucher for a complimentary ShackBurger at the LA West Hollywood Shake Shack.

Not up for cheeseburgers? How about some mariachi music at the airport?

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Mariachi music welcomed travelers to McCarran International Airport last year at this time as well. Photo: Mark Damon/Las Vegas News Bureau.

McCarran International Airport is kicking off the busy Mexican Independence Day holiday weekend by welcoming passengers to Las Vegas with a special performance in the Terminal 3 international arrivals lobby on Friday morning by Mariachi Oro Del Rancho – a 19-member student band from Rancho High School.

Mexico is an important market for McCarran: from Thursday through Sunday, 41 commercial flights fly directly from Mexico to McCarran International Airport, including ten charter flights added specifically for this holiday weekend.

 

And Lufthansa is celebrating Oktoberfest season..

Trachten 2016, Trachtencrew

Keep an eye out for Lufthansa crew members dressed in special anniversary in traditional attire at many  passenger service stations in Munich and on some flights, including Munich to Shanghai September 20, Munich to Denver October 2 and Munich to Boston October 3 and, at the end of the Munich Oktoberfest, to European destinations  Belgrade, Birmingham, Cluj, Nice, Olbia and Sylt.

This is a Lufthansa tradition and over the past ten years the carrier has had different fashion houses design the yellow, blue and white dirndls.

This year’s costume is once again designed and tailored by the Angermaier fashion house, based in Munich.

 

(Dirndl descriptions: Outside and in the center: current anniversary costume. Other costumes from left: Traditional blue print dirndl from 2006, costume from 2009, dirndl from 2012 and the traditional dirndl from the 50s (2015 costume). Courtesy: Lufthansa/Stefan König)