Posts in the category "Wi-Fi":

Gadget glitch at ORD Airport? The Geek Squad is there.

geek squad at ORD

Pretty much everyone travels with an electronic gadget -or three – these days, and sometimes those gadgets get finicky.

If that’s what’s happening when you’re at Chicago O’Hare International Airport from now through December 23rd, there’s free help at the ready.

Best Buy Geek Squad Agents are stationed in O’Hare’s Concourse H from 8 a.m. to 5 p.m. CST daily offering free tech tips and gadget advice, complimentary service on handheld devices, charging stations and tablets and desktop workstations for surfing the web, playing games or shopping for last-minute gifts.

geek squad

Not near Concourse H? Don’t fret. The Geek Squad is sending agents out into the terminals will backpack charging stations and advice.

Got a gadget glitch at the ORD Shoe Hospital, the airport’s aeroponic garden or while waiting for your meal at Tortas Frontera? Tweet to @GeekSquad with #MissionORD in the message and they’ll come to you.

Free Wi-Fi at JFK, LGA & EWR? Yup. Sort of.

Free Wi-FI at airport

In June, 2014 the Port Authority of New York and New Jersey announced its intention to revise its agreement with Boingo and offer complimentary 30-minute Wi-Fi for all passengers at the JFK, LaGuardia, Newark Liberty International Airport and Stewart International Airport in Newburgh by fall.

Did that happen?

Not quite yet.

According to a joint statement from the Port Authority and Boingo, existing wireless networks are currently being upgraded at the Port Authority¹s airports and “free Wi-Fi will be available in at least one terminal at JFK, Newark Liberty and LaGuardia Airports by month¹s end, with the free service at all terminals anticipated by the end of the first quarter of 2015.”

Boing spokeswoman Katie O’Neill said that complimentary 30-minute Wi-Fi sessions are currently available in JFK Terminal 4 and Newark (EWR) Terminal C, with free service on target to be available at LaGuardia¹s Central Terminal Building by the end of December.

In the meantime, O’Neill said Boingo is getting sponsors to cover some complimentary 30-minute Wi-Fi sessions and that Amazon, Citi/AA Advantage Card, Volkswagen and American Airlines, and others are lined up to cover sessions at the airports through the end of the year.

Upgrades are also scheduled for Stewart Airport’s Wi-Fi network, sometime in the first quarter of 2015 and O’Neill said Boingo has sponsors lined for complimentary 30-minute sessions there through the end of the year.

Travel Tidbits: Free Wi-Fi & More Fees

There’s good news and bad news for travelers this week.
Alaska Electronics

In Japan, rules have been eased so that airlines may allow passengers to use their personal electronic gadgets from gate to gate.

Free, unlimited Wi-Fi was introduced last week at Amsterdam’s Schiphol.

But as of today Allegiant Air follows the lead of Spirit Airlines in adding a fee to have an agent print out a boarding pass for you.

Here’s a link to my story about that Allegiant fee on USA TODAY, where I’m filling in on the Today in the Sky blog.

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Free Wi-Fi coming to NY-area airports

Free Wi-FI at airport

Looks like we won’t have the NY-area airports to kick around – Wi-Fi-wise- for much longer.

The Associated Press reports that the Port Authority of New York and New Jersey on Wednesday approved a plan that -perhaps by the fall – will offer passengers at Newark Liberty International, John F. Kennedy International and LaGuardia airports 30 minutes of free Wi-Fi.  After that, passengers will have pay the $7.95 day fee.

While that 30 minutes of free Wi-Fi s good news, of course, 30 minutes is hardly enough time to get anything done.  So here’s hoping free unlimited  Wi-Fi is in the future for the JFK, EWR and LGA airports.

Harstfield-Jackson Atlanta International Airport recently changed its plan and now offers all passengers unlimited free Wi-Fi, with an option to get an upgraded service for a fee.

 

 

In progress: wish list of airport amenities for 2014

Hilo Airport one mile

2014 will arrive in just a few days and here at Stuck at the Airport we’re making a wish list of amenities we’d like to see touch down at airports in the new year.

Here’s a list of some of the “wants” that have been sent to me so far. Feel free to add your own…

“More outlets”

“More massage places”

“Free basic Wi-Fi in all airports”

“CVS-type stores”

“Wireless recharging spots”

“More relaxation areas like those at Helsinki and Taiwan airports”

“More 10-minute manicures and Minute Suites”

“Working electrical outlets”

“More work desks”

We’re got a few more days to add to the list, so please let me know what fresh amenities you’d like to see in airports in 2014.

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