We all want unlimited free Wi-Fi at the airport and, increasingly, we’re getting it.
But not in the New York City-area at JFK, LaGuardia and Newark Liberty International Airports.
Back in June 2014 the Port Authority of New York & New Jersey announced its intention to provide complimentary 30-minute Wi-Fi sessions throughout JFK, Newark and LaGuardia airports by the fall of 2014.
Some progress was made, but the deadline to complete the project got pushed back to March 2015 and today there are still major holes in the promised Wi-Fi coverage at these airports.
The official websites for JFK, LaGuardia and Newark still say Wi-Fi is provided everywhere on a pay-as-you-go basis. But the promised 30 minutes of complimentary Wi-Fi is available in some terminals all the time and in others on an occasional basis.
Six terminals now have the 30 minutes of free Wi-Fi offer in place and Port Authority says it is “working with Boingo to help expedite the placement of the service in the remaining terminals.”
For the terminals where the project is not yet completed, Boingo offers 20- or 30-minute complimentary Wi-Fi sessions, but only when sponsorships are available.
So when and where are complimentary Wi-Fi sessions offered?
Terminals currently offering 30 minutes of free Wi-Fi include:
• Newark: Terminals B and C
• JFK: Terminals 4 and 8
• LaGuardia: Terminal A and B
Terminals pending conversion, but where sponsored sessions are offered 50% of the time include:
• Newark: Terminal A
• JFK: Terminals 1, 2 and 7
• LaGuardia: Terminals C and D
Elsewhere, though, JetBlue independently provides unlimited free Wi-Fi in Terminal 5 at JFK and OTG offers unlimited complimentary web browsing on more than 3,000 fixed iPads in some gate areas and restaurants in Newark, JFK and LaGuardia.
“The Port Authority’s announcement of free WiFi in June was a major win for passengers, and the right thing to do,” said Joe Stitt, Chairman and Founder of the advocacy group Global Gateway Alliance, “But the agency now needs to honor that commitment and bring true free WiFi to every terminal at our airports for all 112 million New York-New Jersey passengers.”
Neither Boingo nor the Port Authority responded to requests for a new target date for the completion of the project.