Posts in the category "TSA":

Snow globes on airplanes? TSA says no…

Each week on msnbc.com’s Overhead Bin blog I get to answer a reader’s question. This week’s topic: snow globes on airplanes.

During a recent trip to Disneyland, Camille Kohler’s 5-year-old daughter searched for the one souvenir she would buy and bring home with her to Anchorage, Alaska. After three days of consideration, she decided on a small snow globe from the popular It’s a Small World ride.

For the flight home, Kohler put the snow globe in her carry-on bag. But the water-filled souvenir never made it past the security checkpoint at Los Angeles International Airport.

“To their credit, the TSA agents were trying to keep the confiscation on the down-low so my daughter wouldn’t see they were taking the snow globe,” said Kohler. “They even looked for a way to empty it. But at that point in the day, I didn’t even want to bring it to my girl’s attention, causing a potential melt-down at the security gates.”

Now Kohler wants to know: “Does the TSA have a rule specifically prohibiting snow globes?”

The answer is yes.

“Snow globes of any size are not permitted in carry-on baggage because there is no way for our officers to accurately determine the volume of liquid,” said Transportation Security Administration spokesperson Greg Soule.

If you do want to travel with a souvenir snow globe that, like Kohler’s daughter, you have carefully picked out, the TSA recommends that you put it in your checked luggage or ship it home. Another option is to shop for a souvenir snow globe at a post-security shop in the airport.

Wondering if your vacation souvenir will make it through the security checkpoint? The TSA has a tool on its website to help travelers like Kohler figure out what will and won’t fly. Overhead Bin plugged in “snow globes” and was sent to a “Check only” page that discusses liquids but does not specifically mention snow globes. A holiday-related section of the TSA website, however, does specifically state that snow globes are not permitted in carry-on bags.

And don’t worry too much about that lost It’s a Small World souvenir. Like all Disney movies, this tale has a storybook ending: “I’m happy to report that I was able to find a replacement snow globe on the Disney web site,” said Kohler.

TSA introduces kid-friendly checkpoints nationwide

(From my post on msnbc.com’s Overhead Bin)

Earlier this week, Homeland Security Secretary Janet Napolitano announced that children under 13 years old soon will no longer have to remove their shoes at airport security checkpoints.

That’s great news for families, of course, but also for any traveler who has had to wait in line behind a 3-year-old balking at being parted from his Spider-Man sneakers.

I asked Transportation Security Administration spokesperson Lisa Farbstein to explain what families, children and general travelers need to know about the new kid-friendly checkpoint procedures.

Q: What will be different?

A: The modification is that we will allow kids 12 and under to leave their shoes on. We will also permit multiple passes through the metal detector and advanced imaging technology by children to clear any alarms as well as [employ] the greater use of explosives trace detection. The idea is that these changes in protocol will ultimately reduce — though not eliminate — pat-downs of children that would have otherwise been conducted to resolve alarms.

Q: Will there be exceptions?

A: Yes. Children may be required to remove their shoes, and could still undergo a pat-down, if anomalies are detected during security screening that cannot be resolved through other means. These changes will allow officers to better focus their efforts on passengers who are more likely to pose a risk to transportation while expediting the screening process.

Q: When will it start?

A: The changed procedures are already in effect at many airports, with full implementation expected by Sept. 26.

Q: Weren’t some airport already doing this?

A: In August, we tested the new procedures in a pilot at six airports: Boston, Atlanta, Miami, Orlando, Houston (IAH) and Denver. Those pilot sites were selected based on airports that had a higher volume of travelers in the desired age range to allow for a better overall sample during our testing.

Q: What tweaks were done in response to the testing?

A: For security purposes, we can’t get into that. But here’s an interesting factoid: Children in the 12-and-under age range represent about 3 percent of all passengers, although during peak travel seasons at certain airports, children may make up about 8 percent of the passengers.

(Photo courtesy TSA)

TSA donates checkpoint classics to the Smithsonian

If Dorothy’s ruby red slippers and a green Kermit the Frog puppet can be part of the collection at the Smithsonian Institution, why not one of the gray bins from the modern-day airport security checkpoint.

That’s exactly what’s happened.

According to a guest blog post by Transportation Security Administration historian Michael P. C. Smith on the National Museum of American History website, the TSA recently donated several artifacts to the museum’s National September 11 Collection, including some original TSA uniforms, a firearm carried by a Federal Air Marshal and various pieces of aviation security technology, such as a gray security bin and a “put your feet here” mat.

Here’s a link to website for the Smithsonian’s Remembrance and Reflection page, which has details about the museum’s current exhibition of 9/11 items and pictures of many of the items in its September 11 collection.

What’s up with airport pat-downs?

Bing Travel wanted to know what’s up with airport pat-downs. Here’s what I found out for an article posted earlier this week.

What’s up with airport pat-downs?

News stories about airport security checks involving small children undergoing full pat downs, an elderly woman’s adult diaper being inspected and, most recently, some women of color having their natural hairdos scrutinized may have you wondering what you’ll encounter at the airport as you head back to school or work after summer vacation.

At most airports, it will be business as what has become usual: shoes off; laptops, liquids and IDs out; pockets emptied; a walk through a metal detector or scanner; and, if something’s amiss, arms stretched wide for an enhanced pat down.

While the modern-day pat down might make both the passenger and the Transportation Security Administration officer conducting the procedure uncomfortable, “At the end of the day, the comfort I am concerned with is the comfort of knowing I can turn on the evening news and find that no aircraft was compromised or went down because I did my job effectively,” said Valyria Lewis, a TSA officer at Memphis International Airport who is president of the American Federation of Government Employees Local 555, covering Tennessee, Alabama, Georgia and South Carolina.

But the airport checkpoint experience is ever-evolving. Now a new set of changes is making its way through the system.

The TSA is testing programs at a few airports, installing new technology at few dozen airports and implementing new policies systemwide that might streamline the experience for some travelers and make it more or less of a hassle for others. Here is some of what’s in store:

Getting to know you

It’s still a bit surprising, but usually refreshing, when a TSA officer checking IDs breaks the “Just show me your papers” demeanor to ask a question about your day or to share a tidbit from theirs. The seconds-long pleasantry may be just that, but engaging you and drawing you out may also be part of what the TSA calls its “ongoing risk-based, multilayered security strategy.”

Right now, as part of that strategy, the TSA is testing an expanded behavior-detection pilot program at Boston’s Logan International Airport. If your Boston-originating flight takes you through the security checkpoint at Terminal A, you’ll be part of the test automatically. In what the TSA calls “casual greeting conversations” and others have dubbed “chat downs,” specially trained behavior-detection officers are asking each passenger a few extra questions as they go through the ID check.

They’re not all that interested in your answers, but in your behavior.

The TSA says some passengers may get selected for a longer, but “still limited” chat and that the results of this test will determine if the program spreads to other airports.

Kid-friendly checkpoints

TSA spokeswoman Lisa Farbstein says a pilot program to test new screening procedures for children 12 and younger is under way at six airports: Boston; Atlanta; Miami; Orlando, Fla.; Houston’s George Bush Intercontinental Airport; and Denver.

Why those airports? “The pilot sites were selected based on airports that had a higher volume of travelers in the desired age range to allow for a better overall sample during testing,” Farbstein said.

What will change?

Until now, children or adults who triggered an alarm at a screening machine were subject to a pat down. Under the new kid-friendlier screening procedure, children will be allowed to go back through the metal detector or the advanced imaging technology machine for “do-overs” to clear an alarm. Also, kids will be allowed to leave their shoes on.

The TSA still can require kids to remove their shoes or undergo a pat down if something seems amiss, but if the test works out, the program will spread to other airports.

Modest scanners

In a move to return modesty to passengers, the TSA is installing new, less-invasive software on the millimeter wave Advanced Imaging Technology machines — the so-called “naked scanners” — at 40 airports.

Instead of creating revealing, passenger-specific images, the machines will now produce a generic outline of a person while still showing if any items are concealed under clothing. If something shows up on the scanner, passengers would undergo an extra pat down on the specific area in question, for example, their wrist.

TSA officials say that upgraded software is already in place in Las Vegas; Atlanta; Baltimore; Tampa, Fla.; and many other airports. There are 241 machines with this software being installed throughout the U.S.; all are expected to be in place by fall.

Trusted traveler program

The TSA is scheduled to roll out yet one more test program this fall. This one is an identity-based, preflight screening program that may lead to a widespread “trusted traveler” program that could expedite the checkpoint experience for those willing to share some additional information about themselves with the government.

Participants in the first phase of the test will include several airports and a select group of passengers.

The pool of participants will include some travelers who already are part of the U.S. Customs and Border Protection Trusted Traveler programs such as Global Entry, Sentri and Nexus. At Hartsfield-Jackson Atlanta International and Detroit Metropolitan Wayne County airports, the test will include some members of Delta Air Lines’ frequent-flier program. At Miami International and Dallas/Fort Worth International airports, the test will include some frequent fliers from American Airlines.

If the program works out, the TSA plans to include other airports and other airlines, including United, Southwest, JetBlue, US Airways, Alaska and Hawaiian.

Will this make a difference?

You might or might not experience one of the new programs in your next trip to the airport, but the bottom line for the TSA remains catching “bad guys” and finding objects or materials that might be used to take down a plane.

So, security-wise, will these new programs make a difference?

“It can be hard to tell,” said Jeff Price, an aviation security expert and associate professor at the Metropolitan State College of Denver. “The TSA doesn’t release statistics on what it catches. But the [Government Accountability Office] will likely do a report at some point, and the public portion of that should give us a pretty good idea.”

Tidbits for travelers: connect at the airport

If you’re heading to or through the Dallas/Fort Worth or Atlanta airports there are now money-saving reasons to make sure your smartphone is charged and accessible.

DFW introduced a program that links the Foursquare and Facebook Places location-based mobile applications to 85 (so far) of the airport’s concessions. Now if you check in when you’re at the airport you’ll see deals and discounts offered at food outlets and shops right around you.

For the next several weeks, you’ll notice “brand ambassadors” in the terminals telling people about the service, teaching them how to use it and handing out giveaways.

Back in April, Hartsfield-Jackson Atlanta International Airport introduced discount offers available via quick response (QR) codes printed signs around the airport.

The QR codes direct passengers to the airport’s mobile website — www.iflyatl.com — where there are downloadable discount coupons.

The TSA is also using QR codes. According to a recent post on the TSA Blog,  the agency is testing QR codes on checkpoint signage at a few airports to point travelers to information about lost and found, customer service, procedural information and travel tips.

 

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