Airports

What would make your trip to the airport more fun?

(Early flying car – the Aerocar)

I’m excited, honored – and a bit nervous – about being a moderator for several sessions during Monday’s Passenger Experience Conference in Hamburg, Germany.

The topics my presenters will be tackling in the Covergence and Mobility stream range from how mobile technology might better (or ever) tie together the many ways we now have to travel through the world (bikes, taxis, car share, trains, planes, etc…) to how – and when – we might eat or do other things along the way.

I’ll be sharing notes, pictures and musings here and on Twitter (@hbaskas) about these presentations and the new and exciting products and ideas that are presented throughout the week at the Aircraft Interiors Expo and several related events being held in Hamburg this week.

Standy by and please feel free to send your questions to me here – or via Twitter (@hbaskas) – about what’s in store for getting to and from airports and for flying on airplanes.

 

 

Snaps from a visit to an airport bag well

As part of research for an upcoming story, I spent two days visiting the ‘bag well’ at Seattle-Tacoma International Airport finding out what happens to your checked lugagge once you hand it over to your airline.

The short version: your bag travels on a freeway-like conveyor system that sends the bag to and through a TSA explosives detection machine and then back to the airline for sorting so can be sent to your airplane and loaded onto it.  The bag tag is scanned multiple times along the way to keep tabs on its whereabouts.

Here are some snaps from my adventure. Stay tuned for the full story.

 

 

World’s Best Airport? Changi clinches it again

For the sixth year in a row, Singapore’s Changi Airport has been named the World’s Best Airport by Skytrax, which tallied 13.73 million surveys covering passenger experiences in 550 airports worldwide for the 2018 World Airport Awards.

Changi Airport also topped the list for the World Best Airport Leisure Amenities and the Crown Plaza Changi once again took top spot in the World’s Best Airport Hotel category.

Vancouver International was named the Best Airport in North America and the Fairmont Vancouver Airport the Best Airport Hotel in North America.

Denver International Airport came in first for Best Regional Airport in North America.

The surveys ask travelers to evaluate airports in almost 40 categories, covering everything from check-in, shopping and dining to cleanliness, staff courtesy, entertainment, signage and WiFi service.

Here are the winners in just some of the many categories in this year’s awards:

The World’s Top 10 Airports

Changi Airport – Terminal 4

Singapore Changi
Incheon
Tokyo Haneda
Hong Kong
Doha Hamad
Munich
Chubu Centrair Nagoya
London Heathrow
Zurich
Frankfurt

Best Airports in North America

Vancouver
Denver
Cincinnati
Toronto Pearson
Houston
Atlanta
San Francisco
Dallas/Fort Worth
Seattle
Montreal

Best Regional Airport: North America

Denver
Cincinnati
Seattle
Halifax
Minneapolis-St. Paul
Phoenix
Detroit
Raleigh-Durham
Houston – Hobby
Toronto City

The World’s Cleanest Airports

Tokyo Haneda
Centrair Nagoya
Incheon
Taiwan Taoyuan
Singapore Changi
Tokyo Narita
Hong Kong
Zurich
Doha Hamad
Helsinki

The World’s Best Airport Hotels

Crowne Plaza Changi
Pullman Guangzhou Airport
Hilton Munich Airport
Fairmont Vancouver Airport
Sofitel London Heathrow
Hong Kong Sky City Marriott
Langham Place Beijing
Regal Airport Hong Kong
Sheraton Amsterdam Airport
Hilton Frankfurt Airport

Pot amnesty boxes land at McCarran Int’l Airport in Las Vegas

Courtesy McCarran Int’l Airport

While it is not legal to purchase recreational marijuana in Nevada, don’t bring any leftover pot wity you to McCarran International Airport in Las Vegas.

A county ordinance forbids the possession – or advertising – of marijuana on any Clark County airport property, so in addition to notices on the airport’s website, there are now amensy boxes installed at key locations at McCarran, including at the airport’s consolidated car rental facility.

And don’t try messing with the boxes to get the pot someone else has discarded.

The bins are bolted to the ground and have a one-way drawer that drops deposits into the bin.

More snaps from Incheon’s new Terminal 2

Courtesy Korean Air

I’ve got a full review of the new Terminal 2 at Seoul’s Incheon Airport up on the Today in the Sky blog at USA TODAY, but sharing some more snaps from my visit here.

The terminal officially opened on January 18 – just a few weeks before 2018 PyeongChang Winter Olympic Games- and it’s a keeper.

Four airlines will use the terminal:  South Korea’s flag carrier Korean Air, Delta Air Lines, Air France and KLM Royal Dutch Airlines.

Photovoltaic panels on the roof and natural greenery inside the terminal help keep the air fresh and lower heating and ventilation costs. A fleet of robots help passengers find their way.

Photo -by Harriet Baskas

Korean music and cultural performances are offered throughout the day and two Korean Traditional Cultural Experience Centers offer passengers the opportunity to try their hands at a Korean craft.

Photo by Harriet Baskas

Beyond shopping and eating, there are activities to keep travelers entertained, including a large Kids Zone, the IT Experience Zone with VR soccer and flying (plus a coffee-making robot) and, in the transfer zone, a ‘digital gym’ that encourages jumping, stepping and other activites.

Photo by Harriet Baskas

There’s also plenty of art and an observation deck with a cafe, views of the airfield and exhibits about the airport.

Photo by Harriet Baskas