Posts in the category "Airports":

Cockpit Confidential: Interview with pilot/writer Patrick Smith

How fast is a plane going when it leaves the ground?
Where do flight numbers come from?
And is it still possible for passengers to visit the cockpit?

CockpitConfidentialBookCoverwithmap

 

These are just a few of the puzzlers commercial airline pilot and air travel writer Patrick Smith tackles in his new book: Cockpit Confidential: Everything You Need to Know About Air Travel: Questions, Answers, and Reflections,” out this week from Sourcebooks.

Based on questions he began gathering during his stint as the “Ask the Pilot” columnist on Salon.com and for his 2004 Ask the Pilot book, this new book covers air travel, airports, airplanes and some of the scary things that do – and do not – happen on airplanes.

A glossary of aviation-related terms to help travelers speak “airline” is included as well.

Smith clearly understands the contempt passengers have for many aspects of modern-day air travel, but he is also an unabashed fan of flying and of the magic and drama that goes into getting from here to there.

Here’s an excerpt from my interview with Smith about some of the topics covered in the book, about his first airplane ride and about the TSA’s plan to allow small knives back on airplanes.

Your bio tells us you’re a pilot for a major airline. Which one?

Smith: I wish I could tell you. It’s an airline you’ve heard of, but airlines don’t want people out there appearing to speak on their behalf. I will tell you I’m pro-flying: despite the hassles of travel, flying today is remarkably affordable – airfares are half of what they were thirty years ago – and it is astonishingly safe.

Patrick Smith first flight

Smith and his sister boarding a plane for his first flight. Courtesy Patrick Smith

 

 

Do you remember your first airplane ride?

Smith: I recall almost everything about it! It was in 1974 and the plane was an American Airlines 727. I especially remember the sandwiches they served, which came with a double helping of cheesecake for dessert.

On airplanes, some pilots barely communicate with passengers, while others chat away on the PA giving everything from sports scores and weather updates to detailed descriptions of landmarks on the ground below. Are there rules about this?

Smith: It’s up to the pilot and there’s no formal training for this, although there are some guidelines in our manuals. I try to be concise and keep passengers informed, and I will point out things below. Greenland can be spectacular and I know people may be sleeping or watching a movie when we’re flying over, but it’s just such a great view that I will break in and tell people to look out at the glaciers and mountains down there because they’re so cool.

Even if I’m snoozing, I’d hate to miss a chance to see Greenland from the sky. Which brings me to: how do pilots stay awake on very long flights? Are you up there in the cockpit singing silly songs and doing jumping jacks?

Smith: No, on those long flights we’re not sitting up there in the cockpit the entire time. On flights longer than 8 hours – and some can be up to 15 or 16 hours – we bring extra crew members along and we swap out. There are designated seats or rest areas on airplanes that can be underneath the cabin or in an upper compartment. Some are surprisingly comfortable, almost luxurious, and make it very easy to get rest and to sleep.

Pilots spend a lot of time in the air, of course, but you must also pass through a lot of airports. Do you have some favorites and/or pet peeves?

Smith: When you compare and contrast US airports with those in other countries, especially in Asia, international ones wins out. Incheon International Airport in South Korea is probably my favorite: it’s immaculately clean and quiet, there’s a museum, free showers and a hotel inside of immigration, so if you have a long layover you can check in without having to go through customs.

I find many US airports to be very loud with all those airport and TSA announcements on the public address system, messages being run over each other and the TV monitors running constantly at every gate. Those noise levels go a long way to making an already stressful experience more stressful.

Speaking of the TSA, what do think of TSA’s plan to take small knives and some previously banned sports equipment off the prohibited items list for carry-on items?

Smith: Apparently TSA feels there is no longer any point, pardon the pun, in rummaging through bags to confiscate small knives and scissors when there are thousands of ways to contrive a weapon that’s at least as dangerous a two-inch hobby knife.

Obviously I’m not in favor of any policy that would make it easier for somebody to physical attack and injure a colleague, but from TSA’s perspective the new rules free up resources and allow guards to look for more potent threats, including bombs and improvised explosives.

(A slightly different version of my interview with Patrick Smith about Cockpit Confidential first appeared on NBCNews.com Travel)

 

Airspace Lounge at CLE; Bigger terminal for Myrtle Beach

CLE AIRSPACE BAR

Day lounges accessible to anyone willing to pay the day fee are – thankfully – beginning to pop up at more and more airports.

The latest addition to the list: a new branch of the Airspace Lounge opened on Tuesday at Cleveland Hopkins International Airport (CLE), in the Main Terminal near the Concourse B security checkpoint.

At the CLE Airspace Lounge, entry pass prices will begin at $20 and hours will be from 5 am to 8:30 pm. Along with a comfortable place to work and relax, guests will be offered a range of complimentary food and beverage items and Wi-Fi.

The first Airspace Lounge opened at BWI Airport in 2011; a third Airspace Lounge is scheduled to open at JFK Terminal in May 2013.

And while CLE got a new lounge, on Tuesday South Carolina’s Myrtle Beach International Airport opened its new $118 million, 200,000-square-foot expansion, essentially doubling the airport’s size.

Myrtle Beach airport sign

In addition to six new gates, a new baggage screening system, additional parking and added cafes and chain outlets, the airport gained branches of two local restaurant favorites: Bubba’s Fish Shack and Nacho Hippo, a Tex Mex eatery.

Nacho Hippo Myrtle Beach

Travel Tidbits: Guns at airports + travel contests

A little bit of this and that..

As more and more groups come out in opposition to the TSA’s impending rule changes about allowing small knives and some other previously prohibited items back onto planes as carry-ons, TSA chief John Pistole said the agency is sticking to its guns about the change in its ruling about knives.

TSA GUN

From the TSA Blog – just one of the 20 loaded guns found at airport checkpoints this week.

In the always entertaining – and often shocking – TSA Week in Review report, TSA blogger Bob Burns reports that this week 21 guns were found at airport checkpoints around the country. 20 of those guns were loaded and seven of those guns had rounds chambered.

Vermeer Woman in Blue Reading a Letter

KLM shared the news that it has been flying Vermeer’s Woman in Blue Reading a Letter to various museums around the world lately and to celebrate the painting’s return to the Rijksmuseum, the airline is having a contest to give away a trip for two to Amsterdam in April, when the Rijksmuseum is set to reopen.

And, while we’re talking about contests, American Airlines has a new contest with prizes that include business class trips for two on several new routes, including Dallas/Fort Worth to Seoul, Chicago to Dusseldorf and Dallas/Fort Worth to Lima.

Virgin America also kicked off a contest this week to promote flights between Newark (EWR) and both San Francisco (SFO) and Los Angeles (LAX). Enter the Fly Like a Boss contest by April 1st to get 25% off a flight to Newark Airport and a chance to be part of the airline’s April 9th launch party in Newark, which, they promise, includes a chance to hang out on an aircraft with Mashable CEO & founder Pete Cashmore and Virgin Group Founder Sir Richard Branson.

Tidbits for travelers: ways to interact – and to be alone

A little bit of this and that from airports and hotels here and there….

At the Dubai International Airport, there’s now an interactive virtual assistant on duty – the first of its kind, says Tensator, the company that created the first three non-interactive virtual assistants already on duty.

The HD-projected virtual assistant greets passengers and “interacts” with them in Arabic and English – offering information and answers to frequently asked questions, such as the location of departure gates, restrooms and check-in areas, via the interactive touchscreen.

Virgin America launched its first domestic lounge – the Virgin America Loft – at Los Angeles International Airport’s (LAX) Terminal 3.

And, for those who want to be alone – the Radisson Blu Strand Stockholm now has a suite named after Swedish-born Greta Garbo, who was a regular guest at the hotel.

She first visited the hotel’s rooftop terrace when she was an aspiring starlet in 1920s and, after becoming a major name in Hollywood, she returned to the hotel often and her family continues to frequent the hotel. The hotel collaborated with Garbo’s family to create the suite, which combines artwork and textiles from Garbo’s movies with pieces by Swedish designers.

Free shoeshines at dapper London City Airport

Last week I had the pleasure of doing a behind-the-scenes tour of the London City Airport, which prides itself on being the only airport actually located in London. (Fly into Heathrow and take the hour-long tube ride into the city and you understand that distinction.)

My tour of London City Airport started at 5:30 a.m. on a ride-along with the team that makes sure the 11,000+ runway lights are working and that there is no debris on the runway before declaring the airport open for the day’s traffic.

Other stops on the tour included a visit the air traffic control tower, where I was both reassured and a wee bit unnerved to learn that, if all electrical power goes out, the air traffic controllers would revert to using the old-style colored tiles – kept in a bin under the table – to manage traffic.

I had the opportunity to watch the airport fire department set – and then dowse – a fire, and then got my first ride in a fire truck.

But inside the terminal I found a few treasures.

The airport’s clientele is mostly business travelers, so the airport offers free Wi-Fi and complimentary shoeshines.

And in one of the restaurants, the decor included these adorable derby-shaped light fixtures.

(My day at the airport was hosted by the airport. They bought me breakfast and arranged for a night at the Aloft London Excel, which had a very lively lobby scene at 4:30 in the morning.)

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