I had a great time hanging out in the exhibit hall at the ACI World/North America Conference in Boston last week. I filled a tote bag with glossy brochures, free pens, and assorted fun doodads, and came home with a list of products, amenities and services that would be helpful for travelers when they’re stuck at the airport.

I write about some of the stand-outs in my Well Mannered Traveler column posted on MSNBC.com today.

(The folks at Step N’ Wash are getting these retracting step stools installed in many airports. )

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