I rarely mind spending a few extra hours at an airport – especially when I get a free ticket for volunteering to take a later flight and there’s free wireless Internet access throughout the terminal.

This afternoon I volunteered to stay behind. The very irate woman in front of me at the customer service counter clearly did not. She was sure she had a confirmed reservation and a free ticket wasn’t going to please her.

Neither was the “bonus” meal voucher. She was so angry she was practically crying.

That got me thinking: wouldn’t it be great if along with those meal vouchers, customer service agents gave the “truly stressed” free passes for chair massages as well?

Thanks for visiting Stuck at the Airport. Subscribe to get daily travel tidbits. And follow me on Twitter at @hbaskas and Instagram.